tomandshell
Blue Flame of the West/Mod
carbo-fation said:I just ordered the collectors edition from Amazon. Could someone please give me the contact information so I can get the correct disc for SupermanII that wasn't included in this?? Thanks!
Here you go--this is the official response from Warner:
Bonus content was omitted from the Superman III Deluxe Edition in the 14-disc Superman Ultimate Collector's Edition. Furthermore, disc one of Superman: The Movie Four Disc Special Edition did not include the Dolby Digital 2.0 mix. Neither disc is known to be physically defective in any way.
Warner Home Video wants to extend apologies to all of our loyal Superman fans who've waited so patiently for these great collections and has taken immediate steps to correct these errors with the intention of standing behind our product 100%.
Replacement discs can be obtained by calling: 800-553-6937. The exchange program applies only to purchases of the Superman III Deluxe Edition in the Superman Ultimate Collector's Edition and to disc one of Superman: The Movie Four Disc Special Edition, available as a single title, as well as in The Christopher Reeve Superman Collection and in the Superman Ultimate Collector's Edition.
Be patient--they are collecting information but not shipping yet, and they are receiving a lot of calls. The time when an error like this would be allowed to slip by the home theater officianados unnoticed has passed. Warner knows they need to fix this immediately, but it will take a little time.