Nine Inch Nails
Super Freak
- Joined
- Jun 13, 2018
- Messages
- 3,107
- Reaction score
- 1,837
Submitted my review for the set on tots website. Lets see if they actually add it.
I actually appreciate that they were transparent, addressed it, and said what they were going to do quality control wise in the future. Asmus could learn a thing or 2 from a fledgling (action figure wise) company like TOTS. But it’s still definitely a bummer :/View attachment 556446
Looks like those of us who pre ordered are out of luck. No way am I going to buy another set.
I appreciate and give credit to Alexander Ray for posting this personal message, but before I give TOTS credit for doing the right thing I think the company should make a statement publicly on an official TOTS page as opposed to an individual employee making a comment on a YouTube review. It would be incredibly refreshing if they did acknowledge that the set comes up short and take responsibility, and it would go a long way towards assuring us that they are committed to quality.I actually appreciate that they were transparent, addressed it, and said what they were going to do quality control wise in the future. Asmus could learn a thing or 2 from a fledgling (action figure wise) company like TOTS. But it’s still definitely a bummer :/
I doubt it. They didn't off the option for the h4/h5 coveralls.Maybe they'll offer an option to send back defective parts for fixed ones.
Maybe they'll offer an option to send back defective parts for fixed ones.
Let us know how that goes. Cause they will tell you the same thing to me. NOI got mine direct from TOTS. I'm going to reach out to them. I don't want to return the set as I like the coveralls and the ones I got have no stitching mishaps and they did address the sleeve length. Also, I already modded the sheet. Even a partial store credit would suffice. Figure since Alexander admitted the factory screwed up on a public platform it's worth a shot.
I will. That's pretty crappy of them not to offer you anything after admitting the factory they used is at fault. That's on them.Let us know how that goes. Cause they will tell you the same thing to me. NO
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