VTS Toys - The Revenger Sixth Scale Figure

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Urban Samurai hobbies is a great place to buy from. I am POing this from them myself.

Perhaps Spence isn't replying because he doesn't know the answer and is looking into it.


How many days apart did you email him?



So far, I have not felt great about my interactions with Urban Samurai

I emailed him 5-28, 5-30 and 7-1.

33 days and no reply.

And not knowing the answer doesn't excuse not reply. He could send a reply that states he is looking into it. Customer service is vital for small businesses. Its much easier to address something up front then to fix it later.
 
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Well July 1st is a Holiday in Canada so keep that in mind with your last email.

Hopefully he gets back to you soon :)
 
Well July 1st is a Holiday in Canada so keep that in mind with your last email.

Hopefully he gets back to you soon :)


Considering he didn't reply to my May 28 or May 30 emails, I'm not holding my breath.

You may have had good experiences with them, but imagine not getting replies to 3 emails regarding your first transaction with a company. Sideshow is reachable in minutes and I'm pretty sure they are considerably bigger than Urban Samurai
 
I've preordered and paid for this, and have emailed him several times also....no replies. I may just get a refund and go elsewhere. The same thing happened with the Zombie Killer figure. I ordered this back in October of last year, and the last thing I heard from him like three months ago was, he was having issues with his supplier. Really? If you haven't gotten it by now....you're not going to get it! I have a feeling it's gonna be the same thing with this Revenger figure. I won't be ordering anything else from this guy.
 
I just pre-ordered this guy from blackopstoys for $129; even at that price I was still surprised he is this cheap. Let’s hope he ships soon :panic:
 
^ Have you heard that for certain? You could be right but we're in the third quarter so who knows.

I also ordered from Black Ops. I got it for $94 after shipping because I had a gift card.
 
Ill email Black Ops and see what they say. Probably tell me what we already know but it can't hurt to ask.

Sent from my LG-E739 using Tapatalk 2
 
Thanks. I literally just came here to get the name of the company that is putting this figure out to email them. :lol

Sent from my LG-E739 using Tapatalk 2
 
Preordered at Monkey Depot--would love to hear some news on the release date. Seems like delays are the name of the game with everything lately.
 
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