Very good video, I think it's helpful not only for customers, but also those who are considering taking on commissioned work.
When I consider an asking price for work I think of the end quality I can achieve, a bit about the supply cost (which as a painter per head isn't too bad, but does add up) and most importantly the time. I work pretty quick so $50 for a head feels like fair compensation to me based on how much time I spend working. Compare that with the Darko fiasco where he was offering repaints for like $10 or $20; sounds good on paper, but with costs involved and time that would pay less than minimum wage. Not surprisingly the work ended up being poor and there were people who lost items.
Then when you talk about sculpting or fabricating that can take 10s of more hours it makes sense that you might be spending hundreds or even thousands of dollars... and even then the hourly rate probably might not be more than what you would make at a 9 to 5, but people just see the $$$ and forget it's research, planning, redoing work and toil that leads to the product.
Not to bet "that guy" and bring recasting into it... but I think this is one of the worse aspects of it, people like Q benefit from the hours and hours of another person's work. Resin is cheap, making a good mold is a skill (one I wish I had
) and has some cost, but if you can get 10 to 20 casts out of one it's a lot of profit with very little investment, time or costs. Once a mold is made the casts come out pretty fast, especially if you don't care about the quality.
So anyway, good video and hopefully both sides of the customizing equation can take something from it