For my Disney buds who bought Pinocchio Bly-ray the first time it came out, Disney is offering an exchange program since the movie is missing some lines during one of the songs. Here is the info:
https://www.blu-ray.com/news/?id=6126
Pinocchio Blu-ray Exchange Program (Update)
Posted April 8, 2011 04:55 PM by Webmaster
Walt Disney StudiosWalt Disney Studios is offering replacement Blu-ray discs for owners of the 70th Anniversary Blu-ray edition of Pinocchio affected by a reported audio issue. Simply call 1-800-723-4763 and speak with a representative to receive an envelope by which to mail in your Blu-ray disc. A corrected BD will be sent to you once the defective disc is received.
The audio issue involves two missing lines in the song, "Give a Little Whistle."
Thanks to forum member "disneyboy81."
Update: Blu-ray.com has heard from Disney directly about its recently released exchange program. They have passed along some additional information to try to answer some questions. Disney has recommended customers contact Disney Consumer Relations via email at
[email protected] for assistance with replacing the Blu-ray discs. Disney offers limited e-mail support on nights and weekends. Please supply the following information: full name, phone number, mailing address, Blu-ray stock number and Blu-ray lot number (found on the shiny side of the disc beginning with BVDL).
In response, Disney will send:
A pre-paid, return-mailing label which will pay for postage via USPS. An envelope will not be included.
A Product Information Form for all Blu-ray support that asks that the Blu-ray disc be returned in its case. However, for the purpose of this program, please ignore this message and only send disc 1.
Return the disc to Disney:
The disc can be placed in any type of package and does not need to be in a jewel or hard case.
Be sure to include the Product Information Form along with the disc as this will ensure the quickest processing time.
(Say what?!)
