I believe the supposed e-mail was referenced in a Facebook post, or possibly a YouTube interview Joost did. I haven't documented every facet of this saga but it was mentioned at some point.
The only way anyone would have seen the ridiculous saga is if they followed the "socials" and this thread.I believe the supposed e-mail was referenced in a Facebook post, or possibly a YouTube interview Joost did. I haven't documented every facet of this saga but it was mentioned at some point.
And yes, I agree that offering the full refund + NRD is exceptional customer service...though it's maybe a bit concerning that you and other customers are not aware of the option. Not everyone has the time to monitor the Jazz socials and keep up with all this. I, however, have no life.
My point exactly.
Not sure how that was your point, to be honest.
Supposedly Jazz sent an e-mail to every customer informing them of the molding indentations and giving them the option to cancel with a full refund + NRD...but I never got that e-mail...you say you never got that e-mail...did any customer get that e-mail? And if not, unless they monitor the socials and this thread, how would they ever know about it? That is my point.
You missed (missed? ignored?) my point about this whole nonsensical saga being a storm in a social media teacup, fuelled by Youtubers with persecution complexes, which wouldn't cross anyone's radar unless they followed social media.
Not sure why you're being so combative. We both agree the full refund + NRD is exceptional customer service. The only issue I have is apparently many costumers don't even know it's an option; you didn't. That's a problem because once the vehicle is shipped there is no refund option per Joost. What happens if some unsuspecting customer is unhappy with the indentations, for instance? They're SOL. And apparently there was enough concern among customers to warrant an ongoing discussion for several months...and ultimately Jazz responded with a full refund option...so I wouldn't call it nonsensical. Anyhow, that's for every individual customer to decide...which they can't do if they don't have all the information. An e-mail to everyone who ordered would solve that. Maybe you and I were the only ones who didn't get one. Dunno.
Anybody?Never really considered myself a costumer, I mean, I like clothes and dressing 1/6 scale models but not sure it warrants a credit as such.Not sure why you're being so combative. We both agree the full refund + NRD is exceptional customer service. The only issue I have is apparently many costumers don't even know it's an option; you didn't. That's a problem because once the vehicle is shipped there is no refund option per Joost. What happens if some unsuspecting customer is unhappy with the indentations, for instance? They're SOL. And apparently there was enough concern among customers to warrant an ongoing discussion for several months...and ultimately Jazz responded with a full refund option...so I wouldn't call it nonsensical. Anyhow, that's for every individual customer to decide...which they can't do if they don't have all the information. An e-mail to everyone who ordered would solve that. Maybe you and I were the only ones who didn't get one. Dunno.
Maybe so, maybe not. Let the customer decide. Oh wait, they can't if they don't know about it.
Please excuse any future typos - it's just that you're exhausting me. 
With the right expectations I think it's going to be a great collectible for anyone who keeps their order. Congrats and enjoy!So over it, here you are. Again. Clear you don’t like being challenged, and need to have the last word (even though you’re over it) so I’ll just ignore you now, so feel free to be over it without me
.
Look at the above pics and tell me again where the ball was dropped. lolol
Any info on those backgrounds?
I get it, this is a Jazzinc fan club and criticism is not allowed
. This car is absolutely flawless. The greatest creation ever
.
