Just got an "update your account" e-mail with stuff like:
"
Update your profile.
Take a moment to log in to your account and verify a few essential details to ensure that collecting new figures and statues is effortless and easy:
Verify your address. Ensure your collectibles find their way to the right sector of the galaxy (or your neighborhood)!
Credit card valid? Update payment information and expiration dates to make checkout a breeze, especially on highly limited releases where time is of the essence."
Got my confirmations. Maybe they are saying it's customers fault
"The multiverse of collectibles is always growing — that’s why we don’t want you to miss a single opportunity to score your fandom favorites before they’re gone. Keeping your profile information accurate is one great way to set yourself up for an amazing new year of geeking out."
Of course my info is accurate I have POs!!!