1/6 SSC Snake Plissken Figure

[Collector47]

It's not a promised time... that's the thing, it's an estimate and generally the estimate is off. Now I don't know why it keeps getting crept back a month at a time, but delays are part of it. If they said it "it will be ready on such and such date" then I'd say you're right, but that's not how they do it.

You're mincing words. From a legal standpoint, the terms are based on that delivery period, not exact date, hence the term "estimate". The terms I agreed to are based on that expectation. There is no such definition (as you imply) that an estimate is an open ended term that relieves a company of delivering a product.

Seems like a bit of an overreaction to me

Your opinion is biased so of course my point of view is an over reaction for you.

Yeah, but you agree to that policy... so if you don't want to get hit with the fee you shouldn't have agreed to it in the first place. That seems more on the buyer to agree with a policy they don't like, rather than the company's fault. Not to mention, it seems a lot of retailer have either a NRD, or restocking fee if you cancel an order.

As stated above, the terms I agreed to have passed. Based on the Fair Credit Billing Act, they can not charge me for anything. If you're going to come here and brow beat me for having a rational reaction to a company that has misled consumers for six months, at least be armed with the facts instead of your armchair philosophy that suggests everyone does it your way. I have a right to be upset and I'm letting people know they have rights if they choose to dump this order. I think it's a fair statement whether it agrees with your personal views or not. I give this company allot of money. I should at bare minimum be informed when products I have paid for continue to be delayed. I'm sorry if that makes little to no sense to you. If you feel inclined to wait five years for something have at it.

 

[juanca33]

I try to contact sideshow here the info they gave me.

me: Hi
Sideshow Elisse: Hello!
me: Hello
Sideshow Elisse: How may I assist you?
me: Hi. I would like to know why the snake plissken figure has been pushed back 5 times and not an update or an explanation.
Sideshow Elisse: Do you have an order number I can reference?
me: Not right now

Sideshow Elisse: It looks like the item will not be arriving by the time your final payment schedule was due, so we had to push the payment to the next following month.
me: But any reason
Sideshow Elisse: In the event that the item arrives in our warehouse before January 25th (which it will) we will be sending you an email offering early processing
The item is not here yet
We are not receiving it till I think towards the end of the month
me: Ok
The reason why the figure has been pushed
Sideshow Elisse: It is currently on it's way to Sideshow by frieght boat
So sometimes weather can be a big factor with pieces being delayed
me: It's been pushed back since August
Sideshow Elisse: Sometimes it also has delays due to production
me: Ok
Sideshow Elisse: Do you have an order number I can reference?

I pre ordered this figured on October
Sideshow Elisse: I'm sorry, I meant to ask if there is anything else I can assist you with?
me: Will it there be any.kind of reward for the long wait ?
Sideshow Elisse: Well, if you wish to cancel we are able to refund all the payments with no cancellation fees
me: No thanks I'm not saying I wanna cancel but a 2015 calender will be nice
Sideshow Elisse: We do not have any at this moment, but contact us later on this month for any information on a calendar.
me: Ok
Sideshow Elisse: Is there anything else I can assist you with?
me: That will be all thanks
Sideshow Elisse: You're welcome!
Have a great day!
Thank you for contacting us.

 

[Collector47]

^^^ Thanks for sharing that. Clearly Sideshow agrees they shouldn't charge anyone fees either if they want to cancel. Common sense wins! At least we now have some general explanation. Better than what we were getting which was complete silence.

 

[galactiboy]

You're mincing words. From a legal standpoint, the terms are based on that delivery period, not exact date, hence the term "estimate". The terms I agreed to are based on that expectation. There is no such definition (as you imply) that an estimate is an open ended term that relieves a company of delivering a product.

Your opinion is biased so of course my point of view is an over reaction for you.

As stated above, the terms I agreed to have passed. Based on the Fair Credit Billing Act, they can not charge me for anything. If you're going to come here and brow beat me for having a rational reaction to a company that has misled consumers for six months, at least be armed with the facts instead of your armchair philosophy that suggests everyone does it your way. I have a right to be upset and I'm letting people know they have rights if they choose to dump this order. I think it's a fair statement whether it agrees with your personal views or not. I give this company allot of money. I should at bare minimum be informed when products I have paid for continue to be delayed. I'm sorry if that makes little to no sense to you. If you feel inclined to wait five years for something have at it.

Don't think I brow beat you... I disagree with you, and posted why in a pretty respectful manner. Do I think you're over reacting, yes... does that make my opinion invalid, no.

Anyway, all opinions are biased... that's what makes them opinions and not facts. But wanting to seek legal action over $150 action figure seems a bit over the top to me. And as was stated by others before I posted; Sideshow tends to refund even when their policy says they won't. While I'm not pleased with their QC, generally they do everything they can to respond to customers and even if you can't get the figure you wanted, they will usually get your money back to you.

But you felt legal action was the more reasonable course of action, as opposed to just calling... so yeah, IMO an over reaction.

And as for mincing words, what do you think lawyers do Minor wording makes all the difference, I think Sideshow intentionally (and wisely) chooses their words carefully. As long as I've had an account with them (over a decade now) everything I've pre-ordered has had an estimated delivery date, never a promised or set date. I've never had a figure not be delivered, nor have I not received something I paid for.

 

[Solidus]

Legal action for delays, requesting a free calendar as a reward for waiting... way too many entitlement attitudes up in here .

 

[galactiboy]

First world problems, right

 

[EVILFACE]

Oh noes, a delay in my doll shipping!!!

 

[Solidus]

First world problems, right

Yeah, there's a lot more things to be angry about in the world, than a single figure being delayed like this . It's practically the norm with SSC and Hot Toys things will get delayed (and often without explanation). It's not like the world's going to end; everyone's going to get their figures eventually.

Oh noes, a delay in my doll shipping!!!

The riots have started! God help us all.

 

[S. Griffin]

Legal action for delays, requesting a free calendar as a reward for waiting... way too many entitlement attitudes up in here .

**** CALENDARS! I want a free figure.

 

[Collector47]

Don't think I brow beat you... I disagree with you, and posted why in a pretty respectful manner. Do I think you're over reacting, yes... does that make my opinion invalid, no.

Anyway, all opinions are biased... that's what makes them opinions and not facts. But wanting to seek legal action over $150 action figure seems a bit over the top to me. And as was stated by others before I posted; Sideshow tends to refund even when their policy says they won't. While I'm not pleased with their QC, generally they do everything they can to respond to customers and even if you can't get the figure you wanted, they will usually get your money back to you.

But you felt legal action was the more reasonable course of action, as opposed to just calling... so yeah, IMO an over reaction.

And as for mincing words, what do you think lawyers do Minor wording makes all the difference, I think Sideshow intentionally (and wisely) chooses their words carefully. As long as I've had an account with them (over a decade now) everything I've pre-ordered has had an estimated delivery date, never a promised or set date. I've never had a figure not be delivered, nor have I not received something I paid for.

Once again, you're taking what I say out of context and then mocking me for simply pointing out how people can protect themselves. First, contacting the attorney general is not a call to war. Perhaps because you're unfamiliar with the process, it sounds like a great deal of trouble. It's not. It's a one time action that brings attention on a company whose practices are being called into question (and it's effective). Second, a phone rep offering scripted responses to these questions does not tell me anything. So we currently have no resolve to this matter outside of what has been written here. And no, opinions are not biased by definition. Your opinion was biased because you offered a one sided opinion and place no onus on Sideshow to be accountable for anything. You split hairs over terms like "estimate" and then suggest the company did that on the advice of their own attorneys? For what? So they can refund the money when they miss that date anyway? No, no.. They do it because they would be in trouble if they didn't. Don't kid yourself. That's what their attorneys would advise them.

With regards to the dollar amount, I guess we all have a standard. Perhaps you're an easier target to be ripped off than others, but $150.00 PLUS for nothing motivates me after six months. I like to get what I paid for. I have money, because I respect money. I save it, invest it, and use it for both my current interests and future security. So why you throw that description out there as if I'm fighting over a piece of gum is an odd depiction of this conversation. I also love how you and others, in a moment of indifference, love to condescend your own hobby by calling these pieces "action figures" and "dollies". Is that truly your mentality toward this product? Because if that were my attitude, I would have no interest spending that much money for this product. I'm not buying a retro-Mego. And I don't believe I'll find it in Toys R Us. So I'm hoping to get something that translates for my money invested. Action figure? Dolly? I hope not. And while we're at it, there are countless pages of people complaining about this delay. Many have just dropped the order entirely. Why does my call to have people protect themselves come as such a travesty to you? Most people don't understand the system they buy and sell in. And I've read countless entries of people thinking their stuck in this mess because of fees. Most people don't understand what they don't have to accept. . This conversation is evidence of that fact in spades. So for those who want to listen... If you decide to cancel your order and Sideshow says 'no' to cancelling the fees, you can get those back. Don't let anyone tell you different. In the mean time, enjoy the hobby.

 

[Solidus]

If you need your figures immediately, maybe you should stop pre-ordering them and buy them when they're in stock .

 

[WellCQCaboutthat]

they ARE action figures................. theyre made by a company that call themselves hotTOYS at times, although this one is by sideshow collectibles its now not a high end toy? it technically is a dollie because its a body, sculpt and it has tiny clothes. evilface pokes fun because dollies sounds funny, he calls them that because of people like you who whine and think that theyre SOOOOOOOOOOOO much more than that when they arent. no one cares about what you have to say and youre alienating yourself amongst your peers looking like a whiny brat. you can say you dont care all you want but at the end of the day its us who you rant to and if youre being ignored and/or teased by us then that means your opinions dont matter, so then whats the point of posting? galactiboy is a contributor to the forum as well as many others so i dont know why hes entertaining you instead of putting his energy to a much better place. stop being abnoxious and find something better to do, we get your point already.

 

[Snake Plissken]

Legal action for delays, requesting a free calendar as a reward for waiting... way too many entitlement attitudes up in here .

Better call Saul

First world problems, right

I can understand being a little upset over it... but damn. These Charles Manson manifestos about legal action are hilarious

Oh noes, a delay in my doll shipping!!!

If you need your figures immediately, maybe you should stop pre-ordering them and buy them when they're in stock .

It would nullify every complaint you'd have.

 

[PopCollector]

they ARE action figures................. theyre made by a company that call themselves hotTOYS at times, although this one is by sideshow collectibles its now not a high end toy? it technically is a dollie because its a body, sculpt and it has tiny clothes. evilface pokes fun because dollies sounds funny, he calls them that because of people like you who whine and think that theyre SOOOOOOOOOOOO much more than that when they arent. no one cares about what you have to say and youre alienating yourself amongst your peers looking like a whiny brat. you can say you dont care all you want but at the end of the day its us who you rant to and if youre being ignored and/or teased by us then that means your opinions dont matter, so then whats the point of posting? galactiboy is a contributor to the forum as well as many others so i dont know why hes entertaining you instead of putting his energy to a much better place. stop being abnoxious and find something better to do, we get your point already.

I know what you are getting at, but couldn't you have said that more respectfully? The guy is clearly intelligent for coming up with something I would never think of myself and may actually help me with other companies. I have no money invested in this figure so really have no opinion, but want if if it ever comes out. SS paint job is what is stopping me, but I'm not calling the attorney general for their ****** paint apps. But you just could of gone maybe a better way or taken the high road man. Best advice is to just ignore posts and they will go away. Lets just stay on subject and hope for the best, SS said it should be out by the end of Dec. so as of right now we have some date to kinda look forward to.

 

[Murderofcrows71]

I honestly can't think of a figure I've ordered either by Sideshow or Hot Toys that hasn't been delayed at some point. It's pretty much the norm
In the 1:6 world

 

[WellCQCaboutthat]

^^^that too and sorry for the blast but it was just infuriating the carrying on ive seen over waiting for a toy.

 

[PopCollector]

^^^that too and sorry for the blast but it was just infuriating the carrying on ive seen over waiting for a toy.

No worries man, I understand your frustration we are going to get some bad apples, I would hate to loose a fellow freak since there isn't many of us, but maybe its for the best. Don't need a toxic environment, that I personally like to go to every day.

 

[S. Griffin]

I honestly can't think of a figure I've ordered either by Sideshow or Hot Toys that hasn't been delayed at some point. It's pretty much the norm
In the 1:6 world

It's pretty much the norm for all collector oriented toys. It happens with Hot Toys, Sideshow, Hasbro, Mattel, NECA, Diamond Select, DC Collectibles...

 

[juanca33]

At least its coming on the boat and a couple other figures are on that same boat. I only wish I could get it by the 27th since that is my Birthday. I was very hyped by this figure even more than the Bat Armory.

 

[Collector47]

they ARE action figures................. theyre made by a company that call themselves hotTOYS at times, although this one is by sideshow collectibles its now not a high end toy? it technically is a dollie because its a body, sculpt and it has tiny clothes. evilface pokes fun because dollies sounds funny, he calls them that because of people like you who whine and think that theyre SOOOOOOOOOOOO much more than that when they arent. no one cares about what you have to say and youre alienating yourself amongst your peers looking like a whiny brat. you can say you dont care all you want but at the end of the day its us who you rant to and if youre being ignored and/or teased by us then that means your opinions dont matter, so then whats the point of posting? galactiboy is a contributor to the forum as well as many others so i dont know why hes entertaining you instead of putting his energy to a much better place. stop being abnoxious and find something better to do, we get your point already.

Take that last line and reexamine what you just said to someone you CLEARLY do not know. My discussion was with a mod who for some devious reason decided to take me to task and I answered him back like any intelligent person would do if they were addressed in the condescending manner he did. Now some of you want to bait me by name calling? A bad apple? A Charles Manson manifesto? I'm sorry but simply disagreeing with me does not give anyone the right to personally attack me in that manner. Try taking the high road instead of this gang mentality that only exploits your own inner weaknesses. Attacking me won't fix your deficits.