I got my replacement head and body today. The body was worse as it had several craters on it, or holes, on the chest and near the neck, one of which was rather large. Also, the elbow joint did not fit securely to this new body, it actually hanged loosely downwards. His head was an improvement as it did not have chips or buffs, but the paint was sloppy on his triangle forehead point compared to the 1st one they had sent me (it had bleeding right on the front tip). They refused to replace the elbow joint that had peeling paint on the rivet, so I would have to keep that sub-par piece on top of keeping these problematic replacements.
I emailed them pics and they said that this is the best one they have so I can either keep it or start the return process. I really want this piece, but it looks like I'm sending it back. For $600, it should have been better. Sucks.