Partial refund or return.Chalk up another one with issues, opened up with a broken hand joint right in the box. Ordered from Sideshow so will see what they have to say.
Partial refund or return.Chalk up another one with issues, opened up with a broken hand joint right in the box. Ordered from Sideshow so will see what they have to say.
That’s what they told me. I messaged them asking can I just out on a waitlist if one gets sent back that I can just get the cape from that. I can’t believe how bad TZ ****** up on this release.Partial refund or return.
I am also disappointed to see so many people suffer the same fate as I did with the wrist joint. At least, while I know it doesn't sound better to hear, the problem only lies in the cape with yours Snake. But I literally can't pose Guts right now since his arm is missing. :| I own the first release of the Berserker Armor and it's awesome, no problems to this day and I repose him every month, swap hands etc.That’s what they told me. I messaged them asking can I just out on a waitlist if one gets sent back that I can just get the cape from that. I can’t believe how bad TZ ****** up on this release.
Original Guts had issues not this wide spread.
TZ never responded when I again asked for a cape. The balls to tell me to sew it and “hope I understand.”
I gave the body a once over and it seems fine enough. Asymmetrical joint tightness in the arms but I can ignore that. All the armor plates are there. His left forearm did pop off but I was able to snap it back in place and it's good.I am also disappointed to see so many people suffer the same fate as I did with the wrist joint. At least, while I know it doesn't sound better to hear, the problem only lies in the cape with yours Snake. But I literally can't pose Guts right now since his arm is missing. :| I own the first release of the Berserker Armor and it's awesome, no problems to this day and I repose him every month, swap hands etc.
At the very least, since the wrist joints that the Berseker armor uses are unique, they could have added a pair as backup... I own 80+ wrist joints from all the figures I've collected yet none of them are compatible with the Berserker armor.
I would take the partial refund. The head unmasked head alone is worh itPartial refund or return.
They'd have to take this figure over my dead body, lol.I would take the partial refund. The head unmasked head alone is worh it
Partial refund or return.
I understand, I paid 130€ import fees as well, which I won't get back so there's no way in hell I'm returning it, plus this is quite possibly my favorite figure out of the ones I own at this moment. This one's a keeper.Got the same response. Returning isn’t an option for me because A. I paid customs fee’s I will never get back, and B. I love the figure.
Whilst I wait to hear back on the new joint and see if they get one from somewhere, I’ve done some surgery. Think the issue seems to be the pressure from the spring underneath the cuff, so I’ve removed that, and run a small piece of metal wire through the broken peg and into the joint, and used a small amount of superglue on the side that ‘moves’ to ensure that I don’t lose movement. It works for now but would still prefer a joint replacement!
Good and only acceptable answerThey'd have to take this figure over my dead body, lol.
I doubt Threezero will deny replacing the wrist joints as the OG Berserker armor has the same joints. It'd be insane on their part.Dude WTH?? This has turned from "maybe its just a few figures" to "almost every figure has an issue".
And TZ not having enough spare parts to cover the damages? What the f*** are they thinking?
That's good news Snake, did they inform you about a tracking number or how long it might take for you to receive it?Threezero is going to replace my cape.
No tracking number, they wanted my address, name and phone number but they assigned me a case number. They said 4 weeks for transit because of Chinese New Year, but idc about the wait time as long as it's good.I doubt Threezero will deny replacing the wrist joints as the OG Berserker armor has the same joints. It'd be insane on their part.
That's good news Snake, did they inform you about a tracking number or how long it might take for you to receive it?
Ah, I see; well good news after all!No tracking number, they wanted my address, name and phone number but they assigned me a case number. They said 4 weeks for transit because of Chinese New Year, but idc about the wait time as long as it's good.
I was going to message them again this morning but they did it first. At least I don't need to play hot potato with SSC anymore. I guess I'll get a $40 giftcard I'll never use.Ah, I see; well good news after all!
Fingers crossed mateDamn mine comes in tomorrow. Hope it isn't cursed with these issues.
What are you getting, a whole new figure?I just received my tracking from Sideshow regarding the replacement.
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