Ex-Parrot
Super Freak
- Joined
- Feb 12, 2010
- Messages
- 2,049
- Reaction score
- 14
Classy and measured response from Big Chief, and one of the reasons why I still have a lot of hope for them going into the future, and why I have no hesitation in retaining my Tennant order, or in making a Tom Baker and hopefully William Hartnell one some time into the future.
Every company has their trials by fire, Big Chief's probably came a little earlier than they would have been comfortable with, but they have weathered it, so hopefully it's all up from here. And call me heartless, but I'd rather have such an issue happen on a more 'optional' character like a companion than on one of the Doctor's incarnations, for instance.
One thing that I can potentially see happening is that the value of the Amy Pond figure may increase substantially a few years down the line, if Big Chief manage to keep on trucking and release a whole long line of Who figures, as the hopefully better painted sculpted hair head, the reduced production numbers, and the initial lukewarm response and amount that are eventually parted out and broken down or altered will actually aid in naturally making it a rarer piece over time, and possibly making it more valuable as a result. Stranger things have happened.
They really do need to get the website fixed though, having a broken customer service portal for so long does them few favours in people's minds and confidence. They also need to get their email response worked out for similar reasons. Over the past several months none of the three emails I have sent in regards to one of my orders were responded to. That's just not good enough.
Every company has their trials by fire, Big Chief's probably came a little earlier than they would have been comfortable with, but they have weathered it, so hopefully it's all up from here. And call me heartless, but I'd rather have such an issue happen on a more 'optional' character like a companion than on one of the Doctor's incarnations, for instance.
One thing that I can potentially see happening is that the value of the Amy Pond figure may increase substantially a few years down the line, if Big Chief manage to keep on trucking and release a whole long line of Who figures, as the hopefully better painted sculpted hair head, the reduced production numbers, and the initial lukewarm response and amount that are eventually parted out and broken down or altered will actually aid in naturally making it a rarer piece over time, and possibly making it more valuable as a result. Stranger things have happened.
They really do need to get the website fixed though, having a broken customer service portal for so long does them few favours in people's minds and confidence. They also need to get their email response worked out for similar reasons. Over the past several months none of the three emails I have sent in regards to one of my orders were responded to. That's just not good enough.