If 8 was already out, people would be saying how terrible it is and how the production was rushed and crap quality from the factory. Can't win either way.
Well they could always try consistently delivering product that wasn't too frequently rife with various quality control issues, and give us a figure that wasn't "crap quality" as you put it (which in most cases is overblowing it anyway, in my opinion), then they would have a lot less people complaining about such issues to begin with. Because the vast majority of complaints I've seen are entirely valid ones. And when they have released figures that weren't plagued by such issues (First Doctor, 7B Eleventh Doctor, Twelfth Doctor, War Doctor for the most part, etc. as well as others like the Thunderbirds releases), the feedback on those releases was, and still remains, predominantly and deservedly very positive, just as it should be. Funny how that works, really...
Besides which, people have been waiting for two years for figures that many (most?) have long since paid for, and yet to date still can't get any information or idea out of BCS as to when they might actually deliver said product, so at this stage folks have every right to feel a little grumpy on the subject. Delays are one thing, but crossing the two year mark with no clear end in sight and nary a hint as to when you could actually expect release still is hardly going to win over customers or inspire future confidence. For the record I'm not personally one of those grumpy about it, because I usually try not to stress over such things and just roll with it, but I get why a growing number of folks are, and honestly think they have every right to feel that way.
I do hope BCS has finally turned a corner and their releases will be more consistently reliable, quality wise, from here on out, and their Abominable Bride figures were good from the accounts that I read, so that's a positive start. But we've been here before, so really only time will tell if the promised quality improvements from the new factory is able to be delivered, and more importantly, delivered consistently. I hope it is, and will give them full props if they manage to do so, but again, only time will tell, and until it does we only have past figures and their prior history of rampant inconsistency to judge by. If they want to rewrite that narrative then the ball is in their court to do so. God only knows that those of us that have stuck with them would love nothing more than to see them go forward successfully and profitably delivering consistent quality releases on the lines/licenses that we love, because honestly, that's what it's all about, and it would certainly be far easier, and cheaper, if I was satisfied with everything I purchased from them. Very few people buy any of this stuff wanting to be disappointed, after all.