The point is that a number of members here have been making assumptions and posting them as fact. Sitting at a keyboard making stuff up because you have an audience of like-minded individuals that propagate the inaccuracies further still, does not make you an expert. Purchasing collectables, no matter for how long, does not mean that you know more than the very people who are working on the products.
Case in point "...you were facing a ton of cancellations for coming out with the rooted Amy figure", so where did you pluck this little nugget from? Ironically despite the issues with Amy we actually received no more cancellation than any other figure. Furthermore we manufactured enough heads to cover both our direct sales and those sales made to retail. To date we still have more than half of these heads in stock and received only a handful of requests from US retailers seeking replacement heads for their customers.
And whilst your opinion does count, as I mentioned above twenty or so people here, is a mere fraction of our customer base.
Too bad I won't be owning one anytime soon! 
