Call them ASAP.I've had no reply from Big Chief . I knew I should've checked the quality of the figure the moment I bought it.
I've had no reply from Big Chief . I knew I should've checked the quality of the figure the moment I bought it.
I have tried to call them but their number doesn't work. I'll send them another email.
That's weird, I have no problem calling them though. Are you local or abroad?
44 (0)845 805 5777.*I call from abroad at 4am my time so it's between 10am and 12am in Birmingham. They've always answered with that pattern.I'm local, what number do you have for them?
Still no reply, are Big Chief normally this bad with customer support?
Thanks to a fantastic friend who attended the Con, I was actually able to get one of the 12th Doctor exclusives! I'm so hugely appreciative. I really didn't think I would have a chance at this.The red on the back of the waistcoat was such a cool surprise. The sunglasses were borrowed from Hawkeye. Still need to find some good ones for him.
I got number 99!Jon Congrats! Of course I have to ask what number did you get?
Mine seem to be fine. I did undress him, taking of the shirt, vest and jacket and then putting them all together before redressing him. I think that helps. For instance, his left white shirt arm was all bunched around his elbow right out of the box.Are the arms of the jacket really tight on your one too?
Not 1/6.I can't say I'm jealous because I don't like 12, but I'm pleased for you. Does your fantastic friend not collect action figures then?
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