Wow, that was a tour de force, reading through all these posts, but the subject seamed important enough... What I like to add to my first post here in this thread (
https://sideshowcollectors.com/forums/showpost.php?p=363261&postcount=5) is that I eventually cancelled the Boba Fett PF.
If it was a genuine email posted here, I say the CS response was misplaced and rude. They should keep in mind that WE are the folks that finance their burgers. I remember once reading an equally rude reply (with more or less the same message) coming from Chicky here on the board. After spending thousands of dollars with Sideshow, I find it hard to tolerate such comments. Respect on both sides is what we need. I am fully aware that this case is an exception, and that the SSC CS usually, if not always, responds in a respectful way, trying to find a solution for the customers problem. Please let me belive that it will stay that way, for ever. That is that.
As for polystone items arriving damaged. I have received several damaged polystone figures coming straight from Sideshow in the past. Funny thing is that they where not damaged during transport, but apparently where already damaged even before they where painted. I think these items simply slipped past the quality control.
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