Premium Format Catwoman (Batman Returns)

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I e got issues with mine and cannot get a hold of SIDESHOW either phone or live chat, not thrilled

You have to log on and email with a description, photo and pic of the edition number from the box or base.

https://help.sideshowtoy.com/hc/en-us/articles/213133367-Need-a-Replacement-Part-

I did that with my Catwoman and got a reply and approval for a 100% replacement 2 days later. They included a shipping label and everything. It just cost ma a trip down the road to UPS to drop it off..


Pretty easy and stellar CS if you ask me.
2017-02-07 13.52.50.jpg
 
You have to log on and email with a description, photo and pic of the edition number from the box or base.

https://help.sideshowtoy.com/hc/en-us/articles/213133367-Need-a-Replacement-Part-

I did that with my Catwoman and got a reply and approval for a 100% replacement 2 days later. They included a shipping label and everything. It just cost ma a trip down the road to UPS to drop it off..


Pretty easy and stellar CS if you ask me.
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I finally got in touch with somebody they said they will replace it! Did you have to ship it back first or did they send you a statue with an extra return label?
 
I finally got in touch with somebody they said they will replace it! Did you have to ship it back first or did they send you a statue with an extra return label?

Shipped it back first. I don't think they will send you one without getting yours back first.

Glad they got a hold of you!
 
This is an absolute beauty and the nose/lips are definitely MP. The only issue I have is not with the statue but the way they engineered the head on the body. You need to double-side tape that head to the body so it doesn't fall off. Why they didn't make it with a long pin/peg to sit securely in there was just a big mistake.
 

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This is an absolute beauty and the nose/lips are definitely MP. The only issue I have is not with the statue but the way they engineered the head on the body. You need to double-side tape that head to the body so it doesn't fall off. Why they didn't make it with a long pin/peg to sit securely in there was just a big mistake.

I received mine today and completely agree. I also used double-sided tape at the the back of the base of the head...just to be on the safe side. Makes a great companion piece to my Keaton Batman PF.
 
Bad news. I was moving the whip and it completely broke off from where it attaches to Catwoman's left hand. I barely moved it too. I'm trying to get a replacement but be warned that this piece is fragile.
 
Bad news. I was moving the whip and it completely broke off from where it attaches to Catwoman's left hand. I barely moved it too. I'm trying to get a replacement but be warned that this piece is fragile.

replace the whole statue or just the left hand?
 
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