Just got this from Sideshow concerning the current batch of masks not fitting properly....Looks like I'm getting a replacement mask and not the entire thing...glad I dont have to destroy the entire piece!!!
Thank you very much for your patience. We wanted to follow up with you today to confirm that a replacement order, #*******, has been booked for the – Darth Vader - Mask Only. Please allow 7 to 10 business days for your replacement order to ship at no cost to you.
Please make sure your replacement part is undamaged once it arrives. If your replacement is acceptable, please follow the direction below to destroy your damaged part within 5 business days. Once completed, please send us photos of the destroyed piece in reply to this email.
If we do not receive your photos, you may be charged for the extra parts.
Please use care and precaution when destroying an item. We ask that you use a blunt instrument to crush your damaged part. Please place the piece in a cloth bag, pillow case, or heavy duty trash bag to contain any flying debris that result from destroying your piece. DO NOT set fire to your collectible or drop it from a high altitude as this may cause bodily harm to yourself, bystanders, private or public property. We also suggest that you protect yourself by wearing eye protection, as well as proper footwear.
Sideshow Collectibles will not be responsible for any injuries caused by destroying your item, so please make sure you destroy the item in a safe fashion.
We thank you for your cooperation during our returns process. Please do not hesitate to contact me with any further questions or concerns.