MisterPL
Super Freak
- Joined
- Nov 1, 2016
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Re: DC Collectibles doing Batman The Animated Series figures!!!!!
If you get a response from the retailers passing responsibility to DC Collectibles, forward that reply directly to DCC. Make sure you tell them you've also spoken with the retailer but according to them, DCC offers no exchanges to retailers on defective product.
The next step is the Better Business Bureau.
I got from Heroes and Fantasies a direct DC retailer I called them up and since they give you All Sales Final warning I contacted them about it and they told me about how they no longer exchange DC merchandise because according to them DC no longer refunds them for exchanges like they used to, they mentioned that only big retailer stores do but mind you the toy store I got it from is the biggest comic book store in town. I sent the email but i feel hopeless nothing will get done.
If you get a response from the retailers passing responsibility to DC Collectibles, forward that reply directly to DCC. Make sure you tell them you've also spoken with the retailer but according to them, DCC offers no exchanges to retailers on defective product.
The next step is the Better Business Bureau.