- Joined
- Dec 31, 2009
- Messages
- 15,220
- Reaction score
- 158
"Hello,
Would you please provide the sales receipt & the photo support for our checking?
We will get back to you soon after receiving the above information.
Thanks!
Remarks: After-sales service will only be provided for first-hand purchase via official channels.
After-sales service is not applicable for purchase on online auction sites (e.g. eBay, Yahoo) and unofficial channels.
Due to the limited edition nature of our collectibles, we cannot guarantee that all accessories or items can be replaced. Please note that over 30 days of purchase or product released for more than 1 year will NOT be accepted. Hot Toys reserves final rights on all replacement requests.
Thanks,
Best regards
Hot Toys Ltd"
So I guess they don't care about the world outside US and HK?
They are happy to take our money though.
Same generic mail they have been using for years now....
Would you please provide the sales receipt & the photo support for our checking?
We will get back to you soon after receiving the above information.
Thanks!
Remarks: After-sales service will only be provided for first-hand purchase via official channels.
After-sales service is not applicable for purchase on online auction sites (e.g. eBay, Yahoo) and unofficial channels.
Due to the limited edition nature of our collectibles, we cannot guarantee that all accessories or items can be replaced. Please note that over 30 days of purchase or product released for more than 1 year will NOT be accepted. Hot Toys reserves final rights on all replacement requests.
Thanks,
Best regards
Hot Toys Ltd"
So I guess they don't care about the world outside US and HK?
They are happy to take our money though.
Same generic mail they have been using for years now....