Anyone here ever dealt with F4F customer service? I am wanting to inquire about cancelling a pre-order and currently its been sitting in "waiting for admin" for a few days days now with no update. Just curious what the turn around is on hearing back on an open ticket.
Hey there. FYI, our HK office are closed during weekends. So the CS team won’t be in the office to work until Monday onwards. Please do allow time for them o get back to you. Thanks.
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