"Greatest Seller in the World" "Wonderful human being"

[Jen]

Yeah. A lot of people have mimicked me over the years, now that you've mentioned it. My first instinct was to disagree with Prog, but then I thought about the issue with DarkArtist81, who is still included in the Pantheon of the Worthy despite still having folks left without their stuff. How he never even got a neutral is mind boggling. Not sure what can be done about it exactly, but clearly folks aren't always representing the reality of a situation on feedback on the boards.

I think a lot of people also just didn't leave feedback.

 

[karamazov80]

I think a lot of people also just didn't leave feedback.

Probably so, but that goes against the spirit of the feedback system, doesn't it? It overemphasizes the artificial positivity that Prog is referring to by another means.

 

[Jen]

I think you're contradicting yourself. You don't look at the wording, but expect people to list valid info in the feedback.

Positives don't tell the full story and I would argue that there are warning signs that people aren't able to pick up on when buyers fall in with the herd and just say "Great" to anything that ends in a completed transaction.

I'm not an expert, so I don't have solution, but I do feel like eliminating the default response "great seller" would help. At the least an effort on the buyer to be more descriptive.

I look at the wording - but it's whether or not the transaction was positive or not that influences me to deal or not deal with someone. If it was not a good experience , took forever to ship, no communication, etc...wouldn't one leave a neutral? According to the marketplace FAQ - This rating (neutral) can also include those who take too much time to send money after it was agreed they would send it and also for those who take longer to mail items than is reasonably expected.

If we took out "great seller" and instead put in "good communication, item arrived promptly" would it really make that much of a difference if everyone is posting that?

 

[devilof76]

This is a great thread. Prog is a great poster.

 

[Jen]

Probably so, but that goes against the spirit of the feedback system, doesn't it? It overemphasizes the artificial positivity that Prog is referring to by another means.

It does - but we can't MAKE anyone post feedback, only encourage it...so the reality is - the feedback system is not a 100% complete picture but rather a tool to give us an idea of a sellers' history.

 

[ProgMatinee]

It does - but we can't MAKE anyone post feedback, only encourage it...so the reality is - the feedback system is not a 100% complete picture but rather a tool to give us an idea of a sellers' history.

All I'm trying to do is improve the tool. If a transaction had 3 criteria:

Items as described
Fast delivery
Communication

and someone only passed 2 of them...we need to know. I've always been told "2 out of 3 ain't bad". Around here it means "Great".

Seriously, I would think truly great traders around here would be aggravated to see that scammers have "great seller" under their name too.

 

[Jen]

I agree the tool can be improved - but that would require everyone to do their part - and let's face it....that sadly probably won't happen. I don't know about the options iTrader gives us - but perhaps if it was more like eBay - where you have the stars for those categories you mentioned, it would be more useful. But, like I said, I don't know if that is an option with iTrader. As it is now - it will never be fully accurate. Even if we asked people to include that information.. I don't think there is any way to make it happen unless the whole format can be changed with iTrader.

 

[ProgMatinee]

I know I'm shunned now and then for my quixotic quests but IMO its important to recognize that improvements can be made and these kind of discussions brought up now and then. That's one way improvements can be made. Maybe if some people who are respected a hell of a lot more than me around here brought these things up maybe people would care. But I understand some people don't take risks that might alienate some people.

 

[Batty]

I know for a fact that galactiboy is a wonderful human being.

 

[Jen]

I know I'm shunned now and then for my quixotic quests but IMO its important to recognize that improvements can be made and these kind of discussions brought up now and then. That's one way improvements can be made. Maybe if some people who are respected a hell of a lot more than me around here brought these things up maybe people would care. But I understand some people don't take risks that might alienate some people.

I agree - at first I thought this was more a whining thread about people saying "great seller" But as a discussion on seeing how and if iTrader can be improved, is worth looking into, imo, especially if there is way to change the layout of iTrader where one has to rate different categories, i.e. shipping, communication, packaging, etc...

But sadly, if there is not a way and we have to leave it up to people to leave that information, chances are we will get a good number who will and a lot who won't.

I will ask Dave and see if we have any options with the iTrader layout.

 

[ProgMatinee]

I don't know about the options iTrader gives us - but perhaps if it was more like eBay - where you have the stars for those categories you mentioned, it would be more useful.

Something like that would be really good. Even if it was just a 3 tier system- good, fair, poor on multiple criteria I think that would provide some needed info.

 

[devilof76]

If it makes you feel any better Prog, I respect you more than that other guy.

 

[ProgMatinee]

Thanks

my wife tells me I'm great, but I think thats what she tells everyone.

 

[cokebabies]

I usually just put something like " A+ seller , fast shipping , no problems ". Honestly f I receive my item in a timely manner and it's exactly how I expected I do consider them a great seller. I mean , what else are they expected to do , wrap it in a bow ?.

Yeah, I pretty much have "A+ seller , fast shipping , would definitely buy from again" or "A+ buyer, fast payment, would definitely sell to again", and when it comes time to leave another feedback, I just use those from the autocomplete box.

 

[devilof76]

Thanks

my wife tells me I'm great, but I think thats what she tells everyone.

Now we're getting to the root of the problem.

 

[Steel]

If I have a positive auction experience, I usually leave the same "Full Five Stars, Great Seller" statement.

It's when the transaction is BAD that I go out of my way to personalize.

 

[Jen]

Just to clarify, when I said "I agree" before, I meant that the discussion was worth having...not that someone more respectable on the board should bring these topics up.

I PM'd Dave to see if anything can be done. I'll post here when I get a response.

 

[ProgMatinee]

If I have a positive auction experience, I usually leave the same "Full Five Stars, Great Seller" statement.

It's when the transaction is BAD that I go out of my way to personalize.

What about a 4 star transaction. Are experiences either "great" or "bad"? Is there an in between? I think its the grey area transactions that something didn't feel quite right or there was some minor squabble or issue that really are the ones to learn from or can flag a potential scammer, flake or irresponsible seller.

And legit good sellers sometimes have bad moments or just make a mistake. Thats ok and IMO they shouldn't need to be covered over.

If I was a good seller and I flat out screwed up one transaction, say I was late to ship, I would be okay with people knowing it and I would respond to the feedback "yeah, I messed up because I forgot to mail it, I apologize and lesson learned", etc. Once those become a pattern others know to watch out.

 

[Adolfo]

What makes a good buyer...payment?...thats it...The buyer is in charge always...he will never get negative feedback ...and can win any paypal case if done right...most are good...but...

 

[ProgMatinee]

What makes a good buyer...payment?...thats it...The buyer is in charge always...he will never get negative feedback ...and can win any paypal case if done right...most are good...but...

This isn't Paypal, so IMO if a seller feels the buyer took advantage in one way or another they should feel free to file a negative or neutral.

Say a buyer received the item and complained it wasn't as described but as the seller you feel it was as described. Just because Paypal ruled in their favor doesn't mean you can't file a negative here.