Looks like Blizzard missed the release date and are cancelling all the orders and then making you reorder again
Greetings, Champion of Azeroth!
The legendary Grommash Hellscream yields to no being or force of nature—and apparently that includes production deadlines. The furious labors of our mightiest artisans and engineers were no match for the Iron Horde Warchief; regrettably, we will be unable to deliver your Hellscream statue by our original target date.
While we are very close to having the statues ready for shipment, a deadline is a deadline, and we are obligated to abide by the related regulations. As such, we are cancelling your order xxxxxxx and refunding your $30 deposit. Your refund should appear within the next few days—if you encounter any issues, please reach out to us via the “Contact Us” link at the bottom of the Blizzard Gear Store page.
If you would still like to purchase a Grommash Hellscream statue, please feel free to resubmit your preorder at the Blizzard Gear Store. We are revising our target ship window to December 5th, 2015–February 29th, 2016. Based on our current production status, Hellscream should be ready to raid his new families’ homes in time for the holidays, but factors beyond our control, such as inclement weather, customs delays, or a Burning Legion invasion, could affect the schedule. We’ll send another notification to anyone with an active preorder if that ends up being the case.
We sincerely apologize for this inconvenience. In the crafting of high-quality collectible statues, as in war, things don’t always go as planned. That said, we hope you’ll join us with a hearty “Lok’tar ogar” as we put the finishing touches on capturing the full form and fury of Grommash Hellscream for the ages.
Sincerely,
Blizzard Collectibles