Sassafras
Super Freak
- Joined
- Jun 21, 2016
- Messages
- 8,389
- Reaction score
- 3,148
Re: Hasbro legends 6" sw figures
Sounds like u scored - I'd just go at the residue with a Q-tip and solvent. At least they tried. Kind've.
Meanwhile picked up another offworld Jawa and Phasma from Amazon - luv the offworld Jawas but TFA Phasma cape is kinda annoying. She was 50% off retail tho.
For all of the Hasbro products I own I have never dealt with Hasbro customer service directly because all of my Hasbro purchases were through other retailers.
I recently bought Luke X-Wing thru Walmart but it was Hasbro that actually sold it to me so weird lol
Anyways there was some factory glue residue on the cockpit window making it look cloudy.
I sent Hasbro photos of the cockpit window and asked if they could just send a replacement cockpit I did not need the entire vehicle replaced.
They wrote back and requested a photo of the vehicle with a reference # written on a piece of paper that was then placed next to the vehicle in the same frame of the photo and they requested purchase date and numbers stamped on the vehicle.
After I sent that in they advised me that unfortunately they did not have a spare cockpit to send and not even the same vehicle to replace it with.
So they sent me a Tie Fighter and Rogue One tank lol
I?m still laughing.
Sent from my iPhone using Tapatalk
Sounds like u scored - I'd just go at the residue with a Q-tip and solvent. At least they tried. Kind've.
Meanwhile picked up another offworld Jawa and Phasma from Amazon - luv the offworld Jawas but TFA Phasma cape is kinda annoying. She was 50% off retail tho.