It's what MOHC, presuming he's legit, meant by don’t hate the player, hate the game.
You can pass on information in good faith, but whether or not it goes to plan is out of your control.
With Lim I was allowed to describe some of the details of the progress, but certain things had to be kept secret because they'll be nice surprises. They didn't want the photos shared because they'd rather release professional shots instead of snaps taken on the work bench, so in essence all I could offer was words of hope and the certainty that the company hadn't disappeared or abandoned anything.
Same with dates. I could give the months when they expected to release figures, but then you fall into the same trap that dissuaded them from doing that themselves.
The game isn't necessarily the company itself but all the things that are out of their control, and they aren't always related directly to the figure production.