Hi all,
I sold a HT Dog Alien to a customer. The customer had problems attaching the right leg. So I advised him to use the hair dryer. He informed me that he used the hair dryer for 30 minutes and managed to attach the right leg but it was extremely loose.
He has asked for a replacement which I did get one for him but the replacement Dog Alien had the same socket ball joint problem as the first piece I sold him. From what I read all the HT Dog Aliens have this problem. The customer is too afraid to use the hair dryer, fearing it might loosen the friction between the socket and the ball joint. Do you guys have any easy way to fix the attachment problem ? Any advice is appreciated !
I sold a HT Dog Alien to a customer. The customer had problems attaching the right leg. So I advised him to use the hair dryer. He informed me that he used the hair dryer for 30 minutes and managed to attach the right leg but it was extremely loose.
He has asked for a replacement which I did get one for him but the replacement Dog Alien had the same socket ball joint problem as the first piece I sold him. From what I read all the HT Dog Aliens have this problem. The customer is too afraid to use the hair dryer, fearing it might loosen the friction between the socket and the ball joint. Do you guys have any easy way to fix the attachment problem ? Any advice is appreciated !