I'm not much of one for educating people on the words they have said. If you don't know what you said, you have bigger problems than anything I can fix.
Actually I'm fairly well aware of what
I have said over the previous few pages. As to why your attacking averone, well, that's anyone's guess. Did you even read the past posts or just skip to the last couple.
How many of the people griping in these threads actually own the piece, and how many are jumping on the bandwagon because they get off on talking sh-t about Sideshow?
But, whatever. The only reason I have anything to say is that the attitude behind most of these complaints is the same attitude that has been ripping down and persecuting businesses for the past century. It's a mentality that sees a business as a servant of its consumer, and not an equal trading partner. The company makes a mistake, and those who declare themselves its customers feel free to spit and piss all over them until the company has proven itself subservient.
To answer your first question, no I don't own the IM 1:2, but I do own a number of SS and Weta statues and do currently have a $2K item on order.
Also, no, it's not about jumping on a bandwagon, it was in fact about who, from a customer point of view, should take responsibility for the quality of the products that Sideshow sells. All products, not just the IM 1:2 or this very thin Zangief statue, but those are two very current examples.
My argument, backed up by fact's, was that even tho the Zangief statue was 'made' by Pop Culture, as their sole world-wide retailer and distributor of their products, from a customer point of view, Sideshow was responsible for overseeing quality control and delivering what the customer paid for.
Now sure, you can return/replace, etc, but this isn't about a single item or even a single line, it's about expecting the industry to do better. So that the next package you open or the next order you place or even the first photo's on a forum, isn't about being worried or half expecting or looking to see what went wrong, does the production item matches the images displayed for pre-order.
Surely there is nothing worse then opening that new statue, with your fingers crossed, hoping that you didn't get a 'bad one' and by that I mean, one that isn't considered a 'fault', but still has a so-so paint job or crossed eye's or even chipped/broken at the factory, boxed up and then still sent to a customer.
As for making a business subservient, I don't see it that way. You make it sound as if a customer should just shut-up and be happy to get anything.
Yet, for as long as I can remember, there's been that big talk and policies and procedures all about 'continuous improvement', in products, in services, in everything that a company does. I'd like to hope that something more then just returns/refunds would feed back into that philosophy and that what I say is taken as the constructive criticism that it is.
I don't want to see Sideshow fail. What I want is for every product that they ship, to be as good as the Evil Queen PF I received a couple of weeks ago. Now sure, that maybe a tall order, but that is what 'continuous improvement' is all about. Can Sideshow do better, I believe they can, should they do better, yes.
BTW, the above does just apply to Sideshow, I expect the same from Weta, Hot Toys and all the other high-end collectible companies. It's just that Sideshow are the largest, so take the bigger hit.