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"Mozzarella!!!!!"

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Well I just received news from sideshow and they will indeed replace my head piece with the grey spots on his face for a new one.
 
If there are grey-ish stuff on the face like mine had, you should contact them and try to get a replacement man. I mean it really sticks out on the white paint.
 
That's a fact. :lecture

It's great that Sideshow has been so generous in making sure people are completely satisfied.

It's nice to hear peeps giving CS their props. Especially when the come through for you. What they did for quad was above and beyond anything they had to do. They took great care of Doug.

I have been very lucky. I have only had 2 QC issues out of all of my orders. CS took care of both of them with no issues. Good CS experience all the way around for me.
 
It's nice to hear peeps giving CS their props. Especially when the come through for you. What they did for quad was above and beyond anything they had to do. They took great care of Doug.

I have been very lucky. I have only had 2 QC issues out of all of my orders. CS took care of both of them with no issues. Good CS experience all the way around for me.

nope they're great with their after sales support. wish they would of had some replacement boxes, but at least they got me hooked up with all the parts..:yess:
 
nope they're great with their after sales support. wish they would of had some replacement boxes, but at least they got me hooked up with all the parts..:yess:

Absolutely. The parts are most important. I don't know many peeps who display their boxes.
 
my waitlist for exclusive converted to a live order on 2012-08-24, but it still has not shipped. my order still says 'order processing', should i contact customer service? or is the shipment slow on these in terms of them reaching the u.S.
 
my waitlist for exclusive converted to a live order on 2012-08-24, but it still has not shipped. my order still says 'order processing', should i contact customer service? or is the shipment slow on these in terms of them reaching the u.S.

It usually only takes 5 days in the U.S. since they're based in California. Usually if the item has shipped it would say "Shipped" on your account page. I'd call Customer Service considering the waitlist is closed.
 
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