Need Advice about PayPal Weirdness

[Mesa]

I haven't heard of that. Maybe it is a feature of the particular browser you are using?

Yes, I guess it is, cause I logged into PP at work and it didn't have that feature. Here at home I'm using... IE7 and that incorporates that extra security feature. I really like it. It's still an early feature, so not all safe sites will have it, but the bog ones do, like PP, Ebay, amazon, etc.

 

[Jesseawilson]

If you clicked on a link in the email to get to the Paypal site I suggest you change your password ASAP!


It's an obvious fake from the original seller trying to get his stolen money back. He can take a long walk of a short ledge over mount doom!

 

[Bonehead15]

There have been issues with buyers abusing their protection policy by claiming to never have received the item, filing for a refund and then receiving the refund through Paypal, thereby getting the item for free. And sellers have no way of disputing it.

That's not entirely true. You can dispute it.

That's why as a seller you should always get a tracking number/delivery confirmation number on any package you ship. This way you can prove that the item was shipped and received.

I had a buyer claim this once but I had the UPS tracking number that proved that the item was sent to the address. He had no case and Paypal ruled in my favor in less than 6 hours.

 

[creecher]

It doesn't necessarily have to be the seller that might be sending you this email, if it is a spoof. It could be anyone that happens to know you received the money. Any hacker could be the culprit. They get more devious daily.

If indeed it is PayPal, their policy might have changed. It could be they aren't legally allowed to access your account, though I doubt it. In any case, any time you have money in your PayPal account, you should withdraw it as soon as possible, so they don't have and can't access your funds.

 

[DouglasMcc]

Wow ... just, wow. Apparently, the e-mail was real. Ok, maybe wow is the wrong word. I went online to send some PayPal money to a Freak and not only has the money been taken out of my account (I deliberately didn't spend it because I was waiting to hear back from the [email protected] email verification), but my account is frickin' limited. They won't let me send money or anything until I provide them with "business identification" - despite the fact that I do not run a business - and 1.) recent credit card statement, 2.) recent utility bill. This is so many shades of F'up that I can't even begin to comprehend it. So, basically, they are punishing me for being careful. I could see if I had spent the money. But, I didn't. I still feel it's owed to me, but I didn't want to antagonize them. But to limit my account, and pretty much close it - there is no way in Hell I am sending these crooks a credit card statement (yeah, why not just publish it online for the ID theft artist). It's just the height of stupidity. And, I know what you guys are thinking. But, I called the 1-800 number listed on PayPal's site. This is what I was told: "PayPal reserves the right to reverse any decision if the seller appeals (translation: we make lots of money off him, not you, so f'k off)." "We need added information to prove that you are who you say you are (translation: you didn't ask how high when we told you to jump so lets f'k with your life)." This is the second time that they have let an Ebayer screw me over. First time, it was only 24 dollars so I let it slide. But, this time it was over 100. And, it's become a principle matter. No way I am going to make a profit for a company that treats me like sh@t.

 

[Darth Waller]

Did they tell you what proof the seller provided? According to their Seller's Protection Policy:

You must have trackable online proof of delivery from an approved shipper to the address on the "Transaction Details" page.

 

[Bodie The Cursed]

Wow ... just, wow. Apparently, the e-mail was real. Ok, maybe wow is the wrong word. I went online to send some PayPal money to a Freak and not only has the money been taken out of my account (I deliberately didn't spend it because I was waiting to hear back from the [email protected] email verification), but my account is frickin' limited. They won't let me send money or anything until I provide them with "business identification" - despite the fact that I do not run a business - and 1.) recent credit card statement, 2.) recent utility bill. This is so many shades of F'up that I can't even begin to comprehend it. So, basically, they are punishing me for being careful. I could see if I had spent the money. But, I didn't. I still feel it's owed to me, but I didn't want to antagonize them. But to limit my account, and pretty much close it - there is no way in Hell I am sending these crooks a credit card statement (yeah, why not just publish it online for the ID theft artist). It's just the height of stupidity. And, I know what you guys are thinking. But, I called the 1-800 number listed on PayPal's site. This is what I was told: "PayPal reserves the right to reverse any decision if the seller appeals (translation: we make lots of money off him, not you, so f'k off)." "We need added information to prove that you are who you say you are (translation: you didn't ask how high when we told you to jump so lets f'k with your life)." This is the second time that they have let an Ebayer screw me over. First time, it was only 24 dollars so I let it slide. But, this time it was over 100. And, it's become a principle matter. No way I am going to make a profit for a company that treats me like sh@t.

This happened to me.. Only I didnt have the money in there anymore so they say I owe them money and got harrassed by annoying phone calls all the while..

Like you on principal I won't use paypal anymore..

They are the Judge AND the Jury.. Making decisions when they don't know squat about the details.. A crooked operation IMO..

Paypal does indeed suck.. Welcome to the club...