Good to know that it's not just mine. They could've at least painted that area beige after deciding to drop the hilt and filling it in. So I guess my only issue is that small chip. I sent an email with pics attached to SS. Now I'm just waiting to here back.
I also think that I got someone's head replacement. The item had been opened before. But It was all plastic wrapped very well. Everything looked great. Except that eye.
Found out the edition number... It's 1232.
Well I just sent back my googly eyed one.. So one of you lucky dogs should be converting soon. Of course it will be googly eyed. Sorry.
I have a bad feeling about this...
So, this is proof positive that Sideshow redistributes already declined product to other patrons? I know we've speculated it for a long time, but this seems like definitive proof...
Shameful, me thinks...
So, this is proof positive that Sideshow redistributes already declined product to other patrons? I know we've speculated it for a long time, but this seems like definitive proof...
Shameful, me thinks...
So, this is proof positive that Sideshow redistributes already declined product to other patrons? I know we've speculated it for a long time, but this seems like definitive proof...
Shameful, me thinks...
Wow, Sideshow really is a shady business. I have speculated they have been doing this for a while just like everyone else and now we have proof.
I guess I don't really see the issue as much. I mean if you can send it back for a full refund then nothing is lost from the customers side... Right?? Except some time and the frustration of getting your hopes up for a great statue. I know Stores sell items all the time that have been returned... Granted sometimes at open box discounts. I am sure they think someone might get it who is not as OCD as all of us and be happy with or never notice the eye. Or perhaps be happy with the Alec head.
Now if they have flat out said that this is not something they do then shame on them. However They should just be honest and let the buyer be aware of what they are buying.
But at the same time if they buyer can return it for a full refund then I guess it's just SSC loss since they keep getting nailed for the S&H.
I just think its really bad business not letting the customer know what they are getting, especially when according to their website waitlist items are supposed to be fulfilled when a customer cancels an item/ card is rejected, a sold out item comes back in stock, or warehouse inventory adjustments/mistakes. It doesn't say anything that these items that come back in stock are back in stock because there is something wrong with them and they have been returned by another customer.
Stores I know sell things all the time that have been returned because of defects but the store must let you know the item has been returned because of defects before selling it to you. Every store that I can think of that does this offers a discount off of the price of the item.
If Sideshow would let the customer know beforehand then I would have no problem whatsoever with this, but they haven't, and I'm certain this isn't the only time this has happened either. Besides being really bad business I believe its also illegal.
At the end of the day Sideshow's dishonesty is shocking and I have made my mind up that this is a company that I will not be making any more purchases from.
You make some great points but it wont get me to stop buying from them. In the long run, for me anyways, the good experiences I have with SS far outweighs the bad.
I guess I don't really see the issue as much. I mean if you can send it back for a full refund then nothing is lost from the customers side... Right?? Except some time and the frustration of getting your hopes up for a great statue. I know Stores sell items all the time that have been returned... Granted sometimes at open box discounts. I am sure they think someone might get it who is not as OCD as all of us and be happy with or never notice the eye. Or perhaps be happy with the Alec head.
Now if they have flat out said that this is not something they do then shame on them. However They should just be honest and let the buyer be aware of what they are buying.
But at the same time if they buyer can return it for a full refund then I guess it's just SSC loss since they keep getting nailed for the S&H.
Some valid points. The problem I have is that they're not up front about this practice. I've seen SSC reps flat out say that they do not ship returned statues to other customers. Not only that, but they included a letter in the box I received for Obi-Wan, stating that the box had previously been opened by their QC department to personally inspect it for flaws.
Now, it could be true that they inspected this particular piece before shipping it out to me. However, I don't believe for a second that this same "service" would have occurred if the statue hadn't already been opened by another customer. The letter implies it was only opened by Sideshow, and only for the purpose of quality assurance. We have proof to the contrary, and the letter was simply included to attempt to explain why everything had already been opened.
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