None of the stuff geez says is hard to believe. That being said no one should make the decision of canceling based on that info. In ANY business using chinese factories, these issues exist...nothing new at all. I never expect a mass produced item to perfectly match a one off proto. If it comes close with no obvious defects, I'm happy. These statues aren't cheap but if they didn't exist imagine how much more a statue would cost if u could only get custom built ones.
As someone who owns many customs based on Batman etc., The cost of a custom statue that is 1/5 scale usually costs roughly $700 or more. Imagine 1/4 scale being much more for a custom depending on the piece. Sideshow is charging $350 for 1/4 scale Poison ivy, and $400 for 1/4 scale Batman. Also take into account that though most customs are very well done, none of them are ever perfect, and most don't match up to the quality on display her with the Sideshow pieces. I love my customs, but when Sideshow acquired the DC license, my days of collecting customs came to a halt. Now, for me to shell out the dough for a custom, it has to be that special, because Sideshow is about to change the game.