Statue Predator 2 City Hunter 1:4 Maquette.
- Thread starter Collectorcol
- Start date
Help Support Collector Freaks Forum:
outlikealight
Super Freak
- Joined
- Jan 22, 2006
- Messages
- 316
- Reaction score
- 0
Looks really nice Averone!
- Joined
- Mar 9, 2010
- Messages
- 5,795
- Reaction score
- 1,685
Nice pics & "vid" Averone. Looks SO much better.
I've spent the last 4 weeks+ trying to get a response from Sideshow Customer Service regarding the faults on mine.
I received a phone call this-morning from Daniel Campisi. Very nice guy who was apologetic about the delay, confirming:
I got a follow-on email saying that replacements will ship after they are "inspected by our internal QA team".
Fingers crossed.
.
I've spent the last 4 weeks+ trying to get a response from Sideshow Customer Service regarding the faults on mine.
I received a phone call this-morning from Daniel Campisi. Very nice guy who was apologetic about the delay, confirming:
1) They ARE really REALLY busy right now.
2) William Mendoza no longer works for Sideshow (sad loss - hope the dude does well wherever he's gone).
2) William Mendoza no longer works for Sideshow (sad loss - hope the dude does well wherever he's gone).
I got a follow-on email saying that replacements will ship after they are "inspected by our internal QA team".
Fingers crossed.
.
Python
Super Freak
Hope they sort you out, I'm still waiting, hopefully I'm next...
newarkcapo
Super Freak
- Joined
- Jan 6, 2016
- Messages
- 1,208
- Reaction score
- 4
That's what she said
Python
Super Freak
You just said that out loud..
- Joined
- Mar 9, 2010
- Messages
- 5,795
- Reaction score
- 1,685
Did you get around to using their online webform request system (which Daniel said is the best approach) or did you mail Daniel direct?
.
Python
Super Freak
No, it wouldn't work for me for about a week on various browsers. I'd spoken to Aliesha about a separate issue previously so I shot her a message. Really nice lady but this isn't her department, she's passed all of my messages etc along to CS with a note about how much trouble I've been having, hopefully they will get back to me soon. If I get somebody that just fires copy/paste replies at this point I'll be disappointed, that is why I had William on speed dial as he was very honest about the product when I received certain bad production pieces. maybe I should have contacted Daniel if he left a good impression on yourself.
Python
Super Freak
In fact, if I still haven't gotten a reply by tomorrow, I will message him as I'm off all day. If you get a chance, would you please pm me his direct email.
Collectorcol
Super Freak
Daniel is great, if you can get hold of him.
Mike Hollister is also a good guy but has moved from the Returns Department now.
Glad you've got replacements on the way... Now we just need Matt to get sorted.
Mike Hollister is also a good guy but has moved from the Returns Department now.
Glad you've got replacements on the way... Now we just need Matt to get sorted.
Collectorcol
Super Freak
Didn't I send you it?
Python
Super Freak
I can't remember, you may have, I'll check my messages...
Python
Super Freak
Spike already sent it actually, thanks. 
Memory like a siv...
Memory like a siv...
- Joined
- Mar 9, 2010
- Messages
- 5,795
- Reaction score
- 1,685
Same problem I had initially. It was the "captcha" functionality that was causing me grief. When I tried again last week, they had removed the "captcha" thingy, and I then simply put "please read attached email" in the text and attached the email I'd sent to William AND Daniel.
I asked Daniel if he had heard about their tech staff adjusting the webform, and he admitted he didn't.
Given THIS, and that nobody has shut down William's email OR voicemail, they obviously have INTERNAL communication issues as well as the Customer Service delays.
Personally - I'd try the webform again if I was you Matt.
.
Python
Super Freak
I didn't even get that far, it just hung at a certain point. All of my stuff was sent to them directly, list of faults and all. I'll just message Daniel directly tomorrow if I have to. After waiting over a month already, I'm just worried I'll miss out and I don't trust the usual approach currently given the teething problems it seems to be having. Just want this one sorted already, what a rickety old roller coaster it has been.
j97e1
Super Freak
Looks delish! 
newarkcapo
Super Freak
- Joined
- Jan 6, 2016
- Messages
- 1,208
- Reaction score
- 4
That looks badass
firefly76
Super Freak
Congrats really looks nice
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Similar threads
