Here's his quote, I just summarized it:
"If you have zero access, [the 360] is an offline device. I mean, when I read the blogs and thought about who really is the most impacted, there was a person who said ‘hey, I’m on a nuclear sub’ – and I don’t even know what it means to be on a nuclear sub [grins] – but I imagine it’s not easy to get an internet connection. I can empathize, if I was on a sub, I’d be disappointed."
The guy who said he was on a sub was obviously a military guy. It's a fact those submarine guys love to compete with multiplayer games, which everyone knows. So if you can't meet the restrictions, it's your problem, and they don't want your business anymore, or just stick with the aging 360. He can "empathize", which means he doesn't really give a ****.