Definitely. When it was free I didn't really mind because I was like "well, it's useable and it's free so I can't complain too much."
Exactly. I was pissed when it happened, but I figured since I wasn't paying for it, I did not have much to complain about. But if I was paying for this service and this crap is still happening because Sony did not learn their lesson, I would be pissed. A few free games given to me after this is over would not make it all better in my eyes.