I experienced this scenario also and just made sure the cloth was away from the portrait socket.
Congrats, Viper!
I had the same problem too
Premium Format Sideshow Sucker Punch BABYDOLL PF!
- Thread starter Viper2005
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I had the same problem too
Uncanny Web-Slinger
Super Freak
indeed.
I don't know if it's because people have become more unwilling to settle as prices have gone up or perhaps too many replacements growing over time.
I've always had good replacement service with SSC. This change will make ordering from them or keeping defective products rarer from me.
Until I experience some of the problems others have had, my opinion of Sideshow's CS department won't change.
I think Sideshow's CS department is awesome.
I think Sideshow's CS department is awesome.
spazzy
Super Freak
I was like that too up until this current babydoll situation, I have always had problems here and there, and CS has been great, but the guy I am dealing with now ignores half of my message, and just auto types it seems. Getting annoying, and I have to keep asking him to respond, last message I sent was friday, and haven't heard anything back yet. I think I will just email Daniel, he seems like one of the few to actually get things done.
Centurion
Super Freak
I experienced this scenario also and just made sure the cloth was away from the portrait socket.
Congrats, Viper!
Yeah, when the shirt gets inside, it makes for a very weak attraction for the magnets. Mine was the same way.
ChrisM
Super Freak
I sent in pics. Now they want 5-7 days to review them :/
Until I experience some of the problems others have had, my opinion of Sideshow's CS department won't change.
I think Sideshow's CS department is awesome.
To each his own, but I completely disagree.
A company should be judged by how they treat every customer with a legitimate concern, and in my opinion SS is failing miserably these days. I miss the company that blew me away 9 years ago.
comicbookguy
Super Freak
Until I experience some of the problems others have had, my opinion of Sideshow's CS department won't change.
I think Sideshow's CS department is awesome.
That's what I thought as well. Nope not the same anymore. That's scaring me a bit in this hobbie. I'm very worried about getting flawed statues.
comicbookguy
Super Freak
spazzy
Super Freak
egg on my face, I noticed my emails to Sideshow have not been sent from my yahoo outbox, not sure what is going on, but just tried another account so hopefully it gets resolved soon. still has taken over 17 days, mainly because of skipping parts of my messages.
Centurion
Super Freak
Good luck getting replacements from Sideshow these days.
All I've been reading lately is that they'll offer $25-$30 credit.
All I've been reading lately is that they'll offer $25-$30 credit.
Don't bet on it. I'm at two weeks waiting for Daniels response after supplying further photos he asked for.
VS1976
Super Freak
Until I experience some of the problems others have had, my opinion of Sideshow's CS department won't change.
I think Sideshow's CS department is awesome.
Yes.... Ssc is still one of the best.:exactly
If you need to get replacements due to defects, call them directly. Via email takes too long.
Yuppers, Jason, this is what I have done in the past with issues and I've gotten great results each time.
I hear ya and I understand the frustration from international customers when issues like yours pop up.
I wish you the Best of Luck, bro.
comicbookguy
Super Freak
I hear ya and I understand the frustration from international customers when issues like yours pop up.
I wish you the Best of Luck, bro.
NoT only international.
I don't like SS new policy.
Last edited:
I submitted a request for Elvira and even though it took about 12 days for a response and shipping notice, they got it done.
Obviously they are having reasons to not replace for some people. If I had a problem with babydoll and they decided not to body swap, I would have returned her and bought the regular from my lcs. A perfect regular babydoll is better than none.
Obviously they are having reasons to not replace for some people. If I had a problem with babydoll and they decided not to body swap, I would have returned her and bought the regular from my lcs. A perfect regular babydoll is better than none.
Ktjn
Super Freak
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Vs and snoopy, you have to mail them, the pics, duh ;p
Someone on the sf was saying its been weeks and they never got back to them.
Someone on the sf was saying its been weeks and they never got back to them.
comicbookguy
Super Freak
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