Mad Old Lu
Super Freak
Sideshow is funny that way, particularly about items they are only the distributors of like Hot Toys. I remember with HT Superman and FA Captain America, and I think even Spidey, they were refusing exchanges when people wrote complaining about crooked "S"s and crooked stars on the chest, crooked "A"s on the helmet, etc. Sideshow told them they were all like that so they would not exchange them.
Occasionally when it's a limited item, they can be the same way with their own product as well. I think I remember them being difficult with their Luke/Han in Stormie disguise figures when people wanted to exchange their wonky eye-d figures for new ones.
Nowadays I figure I'll have a similar time with an exchange from other good e-tailers like BBTS or AE. I'm now opting to order HT figures from them, that way I can get a little discount on the price. I figure they can't be any worse than Sideshow flat out refusing to exchange things. And I'll buy things through Sideshow when it's their own product. They are more likely to be accommodating with their own product.
Of course you also hear about instances where Sideshow has bent over backwards with people in getting them replacement parts, etc., so YMMV.
But what do I know since AmiAmi wasn't helpful with my chipped tip!
Occasionally when it's a limited item, they can be the same way with their own product as well. I think I remember them being difficult with their Luke/Han in Stormie disguise figures when people wanted to exchange their wonky eye-d figures for new ones.
Nowadays I figure I'll have a similar time with an exchange from other good e-tailers like BBTS or AE. I'm now opting to order HT figures from them, that way I can get a little discount on the price. I figure they can't be any worse than Sideshow flat out refusing to exchange things. And I'll buy things through Sideshow when it's their own product. They are more likely to be accommodating with their own product.
Of course you also hear about instances where Sideshow has bent over backwards with people in getting them replacement parts, etc., so YMMV.
But what do I know since AmiAmi wasn't helpful with my chipped tip!