The Iceberg Lounge aka GeneralZodLives's Phantom Zone
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GeneralZodLives
Super Freak
We replaced our server last night and our software vendor spent the night transferring all the files. Get here this morning to finish it up and discover they didn't do it right. 2 hours later I'm still on the phone trying to get everything up and running. 
GeneralZodLives
Super Freak
Over three hours on the phone trying to get everything up and running. Finally get the computers connected to the server and now half the printers aren't working. I've just resigned myself to the unfortunate fact that this is going to consume my entire day.
I've just resigned myself to the unfortunate fact that this is going to consume my entire day.
I can relate. Our systems were down yesterday for about two hours. No internet either so I was going stir crazy until it came back up since I had no music or anything to listen to. The IT department stumbles quite a lot here.
GeneralZodLives
Super Freak
Essentially, I am our IT department when it comes to basic computer and printer knowledge.
It's frustrating when there is something wrong that can only be fixed by contacting our software vendor. I think they have it that way on purpose to keep contact between us necessary. If I could get into the system like they can then I'd be able to fix the majority of the problems we have.
Essentially, I am our IT department when it comes to basic computer and printer knowledge.
We have a main guy that sends out emails regarding the City's server system all the time, and it almost seems like a daily occurrence of some issue going on within it, but not directly affecting my department.
Long story short, but my department went to paperless filings and we were told "it will never go down." There's been times it was down for a week straight
GeneralZodLives
Super Freak
We have a main guy that sends out emails regarding the City's server system all the time, and it almost seems like a daily occurrence of some issue going on within it, but not directly affecting my department.
Long story short, but my department went to paperless filings and we were told "it will never go down." There's been times it was down for a week straight
We ended up getting fiber optic internet because our normal cable internet would go down several times a week. They said the same thing about it never going down and, for the most part, they've been right--unless some hillbilly cuts through the fiber optic. Unbelievably, that's happened about half a dozen times.
Pro Design
Super Freak
our servers are here in the us... managed by guys in india! factor that into frustrating!! and don't get me started on our help desk!! so when you have an issue, you call india then they call the US support that is out of state to call the guys that are here downstairs to help you! makes perfect sense! 
What a round about ****** way to get help. And here I complain about getting phone calls for other departments since we have the old phone number for another office and take their calls all day and have to transfer them.
Office talk, really exciting
Office talk, really exciting
Pro Design
Super Freak
What a round about ****** way to get help. And here I complain about getting phone calls for other departments since we have the old phone number for another office and take their calls all day and have to transfer them.
Office talk, really exciting
i know right!?! pretty tame around these parts as of late!
Angry Kal-El
Super Freak
In IT related news, I have a job interview with Cisco in about an hour. Please send some good vibes my way!
Sent from the Fortress of Solitude.
Sent from the Fortress of Solitude.
GeneralZodLives
Super Freak
Angry Kal-El
Super Freak
Ha ha! [emoji1] All the eggs and bacon.
Sent from the Fortress of Solitude.
Sent from the Fortress of Solitude.
Pro Design
Super Freak
GeneralZodLives
Super Freak
GeneralZodLives
Super Freak
I finally found the chat button after Sideshow hid it on their website and have been waiting for about 15 minutes for someone there to acknowledge me.
GeneralZodLives
Super Freak
Finally got a response. They must only have one person working chat because I always get Elise.
Yeah I've had to really root around for it the last time I ordered from them. I remember they had Kathy too, so I guess they just left it to Elise.
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