As I mentioned in my post, unfortunaelty we can not do that. If for some reason we are running against time because of a shift in schedule, information or lack of pictures, we might breach a set time, which would cause more negative feedback. To my knowledge there aren't many companies which guarantee a time windo much less a specific time.
My initial post to this thread discussed that the time shift was based upon collector feedback. Although we would like all of our collectors to receive the information at the same time, realistically this is impossible. Therefore we post based upon a reasonable PST time for a majority of collectors as well as for our in-house staff.
Some board members have stated that the forum board is more reliable than the newsletter so why offer a newsletter. I can not quite fathom the logic behind this statement unless it was made by a new newsletter member. However, since this was suggessted this has bene added to a list of reviewed collector feedback. Although, I am not sure of the wisdom of pre-ordering using the "force."
This particular Grey paint variant was not an experiment nor meant as a news grabber. It was a unique offer for newsletter members, whose link was released to newsletter members first. Our collectors continue to discuss the appropriate size of editions, which probably will never be resolved to everyones satisfaction. If you make enough items to satisfy all collectors who are interested, then is it really a Limited Edition product?
Should we have used a lottery system? Should we have based the offer on $ spent with us? We think both methods limit the collector's chance of obtaining an item this way, however we will watchfor feedback on these points as well!
Again,we appreciate the input and hope people will return to our originial thread so we can keep the feedback some what organized and easier to review!
Best,
Chicky