When do you leave neutral feedback as a buyer?

[jonny88]

Well l had a problem with an Ebay seller a few weeks ago and left negative feedack and brought his 100% (113) feedback down to 93%.

I bought a Blu ray from him. I emailed him befoe auction ended about shipping, he said "$2.75 to Canada", Won the item for $5 and he sent an invoice wih $3.75 shiping. I emailed him back and said "you're overcharging me a $1 for shipping (not lots, but principle is he said $2.75). never heard back from him. I emailed him again, again no response. I had a feeling this guy is trouble, but paid the full invoice tolal anyway. I asked him when would he ship, never heard back from him, l asked again, never heard from him, so after a week of this l filed a dispute with ebay and he refunded me that day, he didn't even ship week after l paid him. So l gave him negative feedback and he emails me and complains. I said "So now you return an email, you *******, enjoy your new fedback score".

I say give neutral feedback if you get your item, but there was stress involved or lots of pain in the ass moments. Negative if you don't get you item do to a stupid seller.

 

[Blackthornone]

I feel the seller i'm dealing with is being a smart ass and not owning up to his lack of common sense and mistake how clear can you be when you ask if the original/sideshow shipping box included. I'm sure everyone here could tell the difference between the art box of a statue and the sideshow shipping box its not brain surgery is it

No Sideshow statue is shipped only in the art box. There is always a brown box in which it is placed to protect the art box during shipping and perhaps to make it less obvious what it is. Anyone who collects Sideshow would know what the original Sideshow brown shipping box is. He misrepresented because he wanted the most money for his item. People who collect Sideshow value the shipper. For one thing, it protects the art box while taking up almost no additional space. That is important. I say he either offers you a discount to make it right or give him negative feedback. People need to know they can't lie as a seller and get away with it without suffering the consequences.

 

[Armageddon]

No Sideshow statue is shipped only in the art box. There is always a brown box in which it is placed to protect the art box during shipping and perhaps to make it less obvious what it is. Anyone who collects Sideshow would know what the original Sideshow brown shipping box is. He misrepresented because he wanted the most money for his item. People who collect Sideshow value the shipper. For one thing, it protects the art box while taking up almost no additional space. That is important. I say he either offers you a discount to make it right or give him negative feedback. People need to know they can't lie as a seller and get away with it without suffering the consequences.

:good post:
couldn't of said it any better

 

[Armageddon]

The problem now is how much should you value the shipping box ?
what would be a fair partial refund towards the item with no SS shipping box. Does it depend on the item cause if it does its a costly piece of art work Doom PF EX how much would be fair ?

 

[Blackthornone]

The problem now is how much should you value the shipping box ?
what would be a fair partial refund towards the item with no SS shipping box. Does it depend on the item cause if it does its a costly piece of art work Doom PF EX how much would be fair ?

That's a good question. I would say between the cost of a new cardboard box those exact dimensions and the cost of actually obtaining a real shipper for it, either from Sideshow or aftermarket. If Sideshow still had boxes that dimension it might be easiest. It would depend upon how much I wanted the Sideshow Shipper for it's collectible value, as far as how much I would demand. I would also have to consider the possibility that that a return and full refund would have to happen if the seller refused the amount of my partial refund demand.It would also depend upon whether I believe I would need to buy anything from him again, and whether it would be worth it to let it slide a bit to allow future dealings. To me, a shipper would be worth $7-25, depending upon the size. That is just my personal feeling, and does not reflect real market values. In this case, I would want $15, but the seller wouldn't give it too me . The seller might give me $5 or $10, tops. Other opinions needed here.

 

[Armageddon]

Like you said blackthorone people who collect sideshow value the shipper box , I am one of those people since he claimed he had it and didn't and now I have to waste time and money to ship it back and lose money and the headaches to try and find this hard piece again IMO I believe $75 to $100 is justify which is close to what it would cost to ship it back to the seller out of my pocket !

 

[risingstar]

Let's say a seller charges $10 for shipping which actually only costs $2. As charging 5 times the actual cost of shipping violates eBay seller rules, you then ask for at least a partial refund, which he refuses. Is this a neg or a neutral? Assume the item arrived as described.

 

[Blackthornone]

Let's say a seller charges $10 for shipping which actually only costs $2. As charging 5 times the actual cost of shipping violates eBay seller rules, you then ask for at least a partial refund, which he refuses. Is this a neg or a neutral? Assume the item arrived as described.

When it's that much more, I would go negative. If its less than $1 difference I let it slide, unless I paid $4 or less for the shipping, in which case that is a 25% or more difference, in which case I might leave neutral for 25% difference. If he charges me $1.50 and it's only 50 cents to ship, then I might leave negative. In that vase, though, it would depend on how I felt. If I was in an ok mood, I'd let it slide. If I was stressed or in a really bad mood, I would leave negative, UNLESS I wanted to deal with that seller ever again. If the overall value of what you get from the seller is a reasonable price, $1 more than the shipping price is easy to accept for the sake of diplomacy.