TCSC
Freakzoid
- Joined
- Nov 25, 2013
- Messages
- 56
- Reaction score
- 2
I suppose there must be a little give and take on these issue of replacements. A proper policy must be in place to protect both buyer and seller. We are mostly honest, decent people with a sense of integrity - but who's to prevent certain people from capitalising and taking advantage of a loose replacement policy?
It's sad that having to take measures against people of an unsavoury ilk would inadvertently affect the good, honest folk. C'est la vie. Everyone has felt marginalised by country, laws and authority at some point in their lives. So take it in good faith and be glad there's a proper, fair system in place for replacements. If there isn't a 'penalty' (for want of a better word) in place, what's to prevent someone from purchasing a statue, finding it not to his liking, break a leg and asking for a full refund?
I've even heard of a dynamic duo who both bought the same statue, broke one (on purpose), send pics to affected company and requested for a full refund. Said broken statue is next passed on to the other party, broken into even smaller pieces and pics are then similarly submitted for a full refund. They now have both their monies back and one complete, proper statue. To be honest, I applaud them for their innovation. But when you're at the back end of such a farce, it probably isn't funny.
If I were to function the same way, my Batman PF would be the first casualty.
You can't save all the alley-cats. But as long as there's an honest, firm policy in place, I seriously see no wrong. Diligently and responsibly following up on an issue is more crucial when attempting to right a wrong. Everyone knows how PayPal and eBay favour buyers; how most sellers loath that. So why can't we accept one that protects both seller and consumer?
I'm sure XM will assess the myriad situations and act accordingly. They owe us this much
It's sad that having to take measures against people of an unsavoury ilk would inadvertently affect the good, honest folk. C'est la vie. Everyone has felt marginalised by country, laws and authority at some point in their lives. So take it in good faith and be glad there's a proper, fair system in place for replacements. If there isn't a 'penalty' (for want of a better word) in place, what's to prevent someone from purchasing a statue, finding it not to his liking, break a leg and asking for a full refund?
I've even heard of a dynamic duo who both bought the same statue, broke one (on purpose), send pics to affected company and requested for a full refund. Said broken statue is next passed on to the other party, broken into even smaller pieces and pics are then similarly submitted for a full refund. They now have both their monies back and one complete, proper statue. To be honest, I applaud them for their innovation. But when you're at the back end of such a farce, it probably isn't funny.
If I were to function the same way, my Batman PF would be the first casualty.
You can't save all the alley-cats. But as long as there's an honest, firm policy in place, I seriously see no wrong. Diligently and responsibly following up on an issue is more crucial when attempting to right a wrong. Everyone knows how PayPal and eBay favour buyers; how most sellers loath that. So why can't we accept one that protects both seller and consumer?
I'm sure XM will assess the myriad situations and act accordingly. They owe us this much
