XM Studios Magneto

Collector Freaks Forum

Help Support Collector Freaks Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
This is the message of XM Studios on another forum:

Hi all. I just came back from QC trip. Magneto is going on well and should be completed soon. First batches already shipped out,follow by second batches next week.

:clap
 
This is the message of XM Studios on another forum:

Hi all. I just came back from QC trip. Magneto is going on well and should be completed soon. First batches already shipped out,follow by second batches next week.

:clap
And still no sign of Mark...no reponses from emails or PMs

Nothing
 
This is the message of XM Studios on another forum:

Hi all. I just came back from QC trip. Magneto is going on well and should be completed soon. First batches already shipped out,follow by second batches next week.

:clap

Yeeeeaaaaa! Great news!
 
And still no sign of Mark...no reponses from emails or PMs

Nothing
Really hope he shows up. While I know people will be quick to defend him, but when handling this much many, he needs to be able to answer emails and pms. Customer service is important.
 
This is the message of XM Studios on another forum:

Hi all. I just came back from QC trip. Magneto is going on well and should be completed soon. First batches already shipped out,follow by second batches next week.

:clap


This is awesome news!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
So I'm guessing these all should be shipped by CNY?


Before CNY? The above post says some have shipped already. CNY is still 6 weeks or so away.

I mean all batches will not be shipped by CNY. :lol

Maybe I'm misinterpreting, but I understood the first batch "shipping" as being shipped from China to XM office.

Exactly. :wave

Some lucky collectors may have theirs in hand by the end of Jan. if they are in the first batch.
 
Gotcha,

They did say "production is going well and should be completed soon". That to me means there is a chance all of these are on the way before CNY.
 
Gotcha,

They did say "production is going well and should be completed soon". That to me means there is a chance all of these are on the way before CNY.

I'd say there is a small chance of all...remember they are shipping batches of BW also and XM does their own QC before shipping out.

It would be awesome to be in the first or second batch for this or BW. I think those lucky peeps will have a beauty in hand before CNY.
 
And still no sign of Mark...no reponses from emails or PMs

Nothing

Really hope he shows up. While I know people will be quick to defend him, but when handling this much many, he needs to be able to answer emails and pms. Customer service is important.

Mark emailed me yesterday.

I'm telling you, Mark is prompt when there is reason to be. It may not be the best customer service motto, but he is only one guy and it seems like most of the time the people saying he isn't responding are asking questions like "any update?" Well... The answer is almost always "no". I also get the sense many people continually ask him if their order is confirmed, because they are a bit nervous ordering expensive statues this way, which is understandable, though Mark has already proven himself 100% reliable when it comes to fulfilling orders placed with him.

I'm not necessarily defending his non responsiveness because it does bug people, but I can also sympathize with how many people must ask him ultimately meaningless questions over and over and over. Anytime I've had a question for Mark that had any sort of immediacy to it, he has responded within a day. When I've asked questions that aren't really pertinent, he tends not to respond. I've adjusted my expectations and also trust him. I don't need constant reassurance that my order is secure. Once he acknowledges a deposit or payment received, I'm good. There's really no need to discuss it again until the statue is shipping.
 
Back
Top