Is the custom head 3D printed? Which artist was it based on?
It's sculpted and made by Troy McDevitt.
Is the custom head 3D printed? Which artist was it based on?
Is the custom head 3D printed? Which artist was it based on?
I'm very disappointed with the custom Phoenix portrait, it showed up with a poor paint application, googly eyes, poorly painted lips and two broken hair pieces... I think this will be the last time I purchase a custom portrait, just not worth the money, especially when something like this shows up...
Sorry to hear that. I hope everything gets settled down.I'm very disappointed with the custom Phoenix portrait, it showed up with a poor paint application, googly eyes, poorly painted lips and two broken hair pieces... I think this will be the last time I purchase a custom portrait, just not worth the money, especially when something like this shows up...
I made fianl payment on mine early last week. If it comes like that, I'm going to freak. I can handle breakage, but those googly eyes are completely unacceptable.
They gave me 100% refund, and were really cool about it and even apologized for the way it came out.... So their customer service is A+, given that, I would probably buy another portrait from them since they stand by their product... I don't blame them as it was just a poor job by the factory. Other people have posted a pretty good looking portrait so it looks like it's kind of a hit and miss thing..
BTW, it looks like these are being shipped directly from the factory to the customer. The shipping address on mine was from China.
Glad to hear it and I'm sure others will feel a little more confident in buying from them in the future knowing they will stand by their product.They gave me 100% refund, and were really cool about it and even apologized for the way it came out.... So their customer service is A+, given that, I would probably buy another portrait from them since they stand by their product... I don't blame them as it was just a poor job by the factory. Other people have posted a pretty good looking portrait so it looks like it's kind of a hit and miss thing..
BTW, it looks like these are being shipped directly from the factory to the customer. The shipping address on mine was from China.
They gave me 100% refund, and were really cool about it and even apologized for the way it came out.... So their customer service is A+, given that, I would probably buy another portrait from them since they stand by their product... I don't blame them as it was just a poor job by the factory. Other people have posted a pretty good looking portrait so it looks like it's kind of a hit and miss thing..
BTW, it looks like these are being shipped directly from the factory to the customer. The shipping address on mine was from China.
Either the construction or packaging on this is weak.Just got mine. Unfortunately it had the same hair piece (one on the left in your pic) laying in the baggie. Looks like it was not glued well. Paint app is good. Looks like they are going to take care of it. Going to think over the weekend to decide which direction I will go.
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