So - DHL are fully living up to their reputation.
I've now had NINETEEN email notifications from them over the last 5 days. It's zig-zagged across various continents, and having settled yesterday in BC Canada, I've since had SEVEN emails saying versions of
"clearance delay" with/without a
"Shipment on hold, please call DHL at ...........".
I ignored these at first, assuming (correctly as it turns out) this was system-generated spam per the bulk of the other emails I'd received, but finally gave in, and called the number provided. Turns out it was the U.S. number, and someone who could barely speak English mumbled something about me having to call the Canadian number (which was not provided).
So, I looked up and called the Canadian number, got someone else who could barely speak English, who asked for everything excepting my inside leg measurement, put me on hold for 5 minutes, and then said
"It's waiting in customs, you can sign-up for further notifications, but no action from you is required". I patiently explained I was already signed-up for notifications since that was how I was asked to call them (duh!), and asked why I was asked to call since there was no action required on my part. I also politely explained why I hate having ANYTHING delivered by DHL, because we
ALWAYS . . . 100% of the time . . . encounter issues.
I dunno - maybe they are lonely and just like getting people to phone them
DHL are total muppets.
The experience so far reminds me of the body art I had done last year.
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