Congrats on getting him in, finally. That only happened with me once, with a ASMUS Gandalf that for some reason got sent back and forth from the local office to the hub and back again - pretty irritating. I had to call and complain how they could lose something that was clearly from another country and my address was right there WTF.
Is it possible yours has a higher forehead than some other? From your pics looks like you have a lot of forehead - and u said you were going to work on the hair etc. - bangs? - but from your pics looks like you have a tad more forehead than mine.
But maybe it's just the camera. Can't fathom why there'd be face sculpt differences past paint. Tho HT at times seems to have a bit of variation.
I thought it was a beautiful sculpt but at this point I stared at this so much, I can't "see" anymore. Too much time spent staring at a 2 inch high head picking at the hair
. But the larger version statue being put out IMO doesn't look that great portrait wise.