Nine Inch Nails
Super Freak
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With how long it takes for moducase to get to people ( there are people who have ordered thousands in cases and yet to have them in hand), thats an awful idea.
Jazzinc 1/6 Batman 1989 Batmobile
- Thread starter Rondesmo
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dondiegomasked
Freaked Out
Why needlessly complicate Jazzinc’s business? Especially when there are so many other sources of Moducases available. Joost won’t be able to get them delivered any sooner.
Let Jazzinc do Jazzinc. Joost is already juggling a lot of projects already. Let him concentrate on getting those done.
I buy my Moducases from three different vendors but I know of several more I could go to. My best luck in nabbing these quickly is to watch BBTS for when they get them in stock. I recently purchased five DF120s (the preferred size for the Jazzinc Batmobiles) and had them all delivered within a _week_!
Sure, BBTS does inflate their prices but you get that back by using their $4.00USD shipping. For Moducases, they ship FedEx.
Hope this helps.
Z
Now I think theses were not test batch. If these were truly a test batch, jazzinc would required people to sign a NDA to avoid situations like what we seeing right now. Second, test batch or prototype always have some kind of label or marking. this made me think jazzinc was hoping some people will not ask for replacement. Again If these were truly a test batch jazzinc would write "test batch" themselves.
HanFiredFirst
Freakzoid
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Just go back to interviews before the test batch, including one from Shane Talty from One Sixth Figure Focus and you will see that this was always intended to test and shake out any last problems. I even confirmed to Shane in the interview that if the test batch DID show issues, that he would get a free replacement. Indeed we were too trusting and will not work without NDAs again, nor will we send early test batches to YouTubers again. But please dont think you know our internal procedures. I was naive about some people, despite being warned by many. That much is true.
Mr.momcollectibles
Freakalicious
Test batch or not, the end product was well into production so I am not sure what was needed to "shake out" the dents and stuff are present regardless. The bottom line despite others wont admit it, the final product doesn't live up to the price tag being charged or the standard. Blame everyone else and don't take responsibility. I'm sure if and when the Catwoman runs into problems it was the over achieving in the design but it was the factories fault and the the answer is just keep offering replacements instead of trying to make a quality product the first time.
BoricuaHec01
Super Freak
Dude, just return your Jazz Inc Batmobile and have fun with the Hot Toys one instead. Pointless with the back and forth when you’ve been bashing this car since day one. Return it, move on!
Mondragon
Super Freak
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Somebody needs to lend Mr. Kuzma! a 66 Batmobile to fill out that top left corner, cause...Another cool collection pic from Frank Kuzma!
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bman89
Freakzoid
My understanding is yes, so long as you reach out to Jazz before it ships.
HanFiredFirst
Freakzoid
Hundreds of people on the waitlist desperate for a cancellation, so probably worth making your mind up and contacting Jazzinc customer service directly if you are trying to cancel, so someone else can get a chance to own this gorgeous vehicle. Not sure why you'd be entitled to a refund of the deposit though - you agreed to the terms.
bman89
Freakzoid
Because Joost himself offered a full refund to anyone, including the deposit, so long as you reach out before the vehicle ships.
HanFiredFirst
Freakzoid
I haven't seen a blanket commitment to offering a full refund including the deposit by Jazzinc/Joost, just seen that offered on a case by case basis. Been back through the posts on here and don't see that "full refund to anyone including deposit" anywhere.
bman89
Freakzoid
Jazz YouTube video + Facebook page. Supposedly an e-mail was also sent to everyone who ordered, though I never received one myself. Nonetheless, Jazz honored my full refund + NRD. It's a "one-time exception because some people were dissatisfied with how things turned out." I don't think we need to rehash the reasons; there's two months worth of posts discussing them here.
HanFiredFirst
Freakzoid
I didn't receive that email. I also think "one time exception" is self-explanatory?
And nobody is talking about rehashing the (boring, inaccurate) discussion - this was a question about cancellation policy.
Either way, I wouldn't presume Jazzinc would offer a blanket refund - far better for the OP to contact their customer service to find out.
bman89
Freakzoid
You didn't get the e-mail either? Gee, I'm shocked.
Joost's words, not mine:
"You can cancel your order with us for free so you will get 100% refund and I will eat all the payment costs and credit card costs incurred even when we refund your payment. This is a one-time exception because people were not happy with how things looked"
But to your point - Yes, OP should contact Jazz customer service to begin the refund process, if that's what they choose to do.
Joost's words, not mine:
"You can cancel your order with us for free so you will get 100% refund and I will eat all the payment costs and credit card costs incurred even when we refund your payment. This is a one-time exception because people were not happy with how things looked"
But to your point - Yes, OP should contact Jazz customer service to begin the refund process, if that's what they choose to do.
HanFiredFirst
Freakzoid
Not seen anything where he says an email was sent out, so no, that's hardly a shock.
Good on them if they are still refunding the NRD (two months on from the video) - once again showing exceptional customer service and commitment.
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