Thing is you have to buy these figures with a thought that there'a 5% chance that one day you might want to sell it because of financial difficulty's and nobody wants a bum figure.
I don't think there's any doubt that once this bad boy is gone he's gona jump up a $100 a year at least in good condition.
If I'm spending that amount of money I don't want any "fix" - I want a mint product.
It's a collectible after all. Full refund or new figure, no exceptions.
Yes I agree ...I doubt Enterbay will though ....
For me it's easier to fill the claim, get the refund & buy new bruce lee from them.
The last people sent their MIB figures & doll rambo back to the company felt dissapointed on what they considered already fixed (as far as I know).
I don't remember who is it, but it took months until he got his rambo back & it felt funny because we order this asap, so we can get it earlier than other people.
my suggestion: don't bother sending it back to EB, if you don't want to open a paypal claim, it's better to ask fellow collectors who familiar with fixing figure. I'm sure you know at least one people like that. I hope this will help you SAB
Will have to see how it goes. They haven't responded yet....funny, since its the same email address I always use and I generally get responses in a few hours, I know I did just a few days ago when asking about tracking numbers and delivery dates .... point out a QC problem and silence.
Other than this issue which I hope gets resolved, it really is a staggeringly good figure. Pictures don't really do it justice.