Gotta vent a little bit. I finally received my MKIV with the Suit-up Gantry from Sideshow today (I had it on a payment plan). At first it seemed pretty odd - the shipping box didn't have a Hot Toys label anywhere and it was bent to hell, like someone sat on it. When I opened it up, there was foam and paper inside to pad the Iron Man box. The actual Iron Man box was damaged too. There was even cheap "sticky" plastic to mimic the normal plastic that vertically wraps around the Iron Man box. When I opened it up, one of the extra hands to the figure was not situated properly and was crushed against the foam "Iron Man MKIV" cover and left a huge imprint. The internal foam box looked like someone had taken a razor blade to it as there were huge scratches all over it. The Iron Man figure itself was missing all of the plastic wrappings around the legs, arms, etc. It was pretty clear that the figure had already been used/opened by someone else.
Has anyone else experienced this before? I just opened a case with Sideshow Customer Support. I'm really pissed that they tried to pull this on me. I've ordered at least 20 figures from them over the years and have never had this happen. Why would they do something like this?
That’s concerning, I have a Mark 4 w/gantry due to be paid off in January. If I’m paying retail and shipping, it better be brand new.