gmoney5000
Super Freak
- Joined
- Sep 4, 2015
- Messages
- 4,857
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Who cares what it looks like? Everyone leaves it in the box anyway.
They leave it in the box because of it's poor likeness.
Who cares what it looks like? Everyone leaves it in the box anyway.
EDIT: gmomey5000 & Tom Day, best responses EVER!Yes it was...and it was trash also. I was very vocal about how the Mk. V head sculpt sucked. Looked more like Brad Pitt than RDJ.
Isn’t each of us an artist in our own way?
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So honest opinion, which is the best TS head sculpt? The Mark 4 is my first IM figure(since I was able to trade for it at my local store) but I think the RDJ head sculpt looks pretty amazing to me. But then again, this is my first IM. I'm also planning on adding one of the newer suits to my collection. I'm thinking about getting the Mark 50 since I can get it for a decent price. I really love the look of the 46 & 47 too.
Hey Dukefett - I wasn't insulting you - please don't feel that, that's totally not the case man and I totally don't want you to feel that - I will apologise if I offended you.
I can't deny the fact that I am an artist. I'm sorry if mentioning it made me sound like an arse. I was just trying to make the point that I'm closer to the people who sculpt the HT heads than a regular punter and I can see when they've not really done good work - which is the case with the Mark V sculpt.
Hello, all. Newcomer here looking to dive into the world of Hoy Toys diecast Iron Man. I was wondering if this figure, the Mark IV diecast, is a good figure to start off with. I'm asking because this is one of Hot Toy's more recent releases, and the prices have yet to explode on the 1st and 2nd hand markets.
I ordered a Civil War, War Machine and they shipped the internal package in a regular cardboard box with no Hot Toys shipper. You could tell it was opened. I called and complained that buying new, I want brand new. They said it was them doing QA checks. Yeah right. I asked for a refund and they would not refund me the return shipping. I threatened to cancel all my pre-orders and they didn’t care. I wish I remembered the dudes name but he was an a-hole. Plus, they don’t packout IM figures and so the shipper and usually the packaging has dings from UPS being horrible. I would be loyal to BBTS if they did payment plans.Gotta vent a little bit. I finally received my MKIV with the Suit-up Gantry from Sideshow today (I had it on a payment plan). At first it seemed pretty odd - the shipping box didn't have a Hot Toys label anywhere and it was bent to hell, like someone sat on it. When I opened it up, there was foam and paper inside to pad the Iron Man box. The actual Iron Man box was damaged too. There was even cheap "sticky" plastic to mimic the normal plastic that vertically wraps around the Iron Man box. When I opened it up, one of the extra hands to the figure was not situated properly and was crushed against the foam "Iron Man MKIV" cover and left a huge imprint. The internal foam box looked like someone had taken a razor blade to it as there were huge scratches all over it. The Iron Man figure itself was missing all of the plastic wrappings around the legs, arms, etc. It was pretty clear that the figure had already been used/opened by someone else.
Has anyone else experienced this before? I just opened a case with Sideshow Customer Support. I'm really pissed that they tried to pull this on me. I've ordered at least 20 figures from them over the years and have never had this happen. Why would they do something like this?
I would be loyal to BBTS if they did payment plans.
So honest opinion, which is the best TS head sculpt? The Mark 4 is my first IM figure(since I was able to trade for it at my local store) but I think the RDJ head sculpt looks pretty amazing to me. But then again, this is my first IM. I'm also planning on adding one of the newer suits to my collection. I'm thinking about getting the Mark 50 since I can get it for a decent price. I really love the look of the 46 & 47 too.
I ordered a Civil War, War Machine and they shipped the internal package in a regular cardboard box with no Hot Toys shipper. You could tell it was opened. I called and complained that buying new, I want brand new. They said it was them doing QA checks. Yeah right. I asked for a refund and they would not refund me the return shipping. I threatened to cancel all my pre-orders and they didn’t care. I wish I remembered the dudes name but he was an a-hole. Plus, they don’t packout IM figures and so the shipper and usually the packaging has dings from UPS being horrible. I would be loyal to BBTS if they did payment plans.
3 - Sideshow's attitude towards their customers really sucks.
Ugh - sorry to hear that. My situation has been pretty similar.
Quick update on my situation. Sideshow agreed to exchange the figure but they said it was a "one-time courtesy". It was a giant pain in the ass dealing with them. There's only one person who oversees the returns and exchanges (Aliesha) and each time I called, she was never available to talk to and the person assured me that she would get back to me soon. After calling and emailing a few times with no response from her, I gave Sideshow an ultimatum that I was going to call my credit card company and have them get a partial refund since the item clearly was not "brand new". The Sideshow customer rep said that if I did that, then my Sideshow account would be frozen. Since I did not have anything on pre-order, I said "go ahead and freeze it"
Aliesha did finally get back to me very late that evening. She insisted that Sideshow never sells used items and that they do not consider the shipper to be part of the collectible, therefore it is indispensable. Occasionally if an item appears to be damaged in-transit from China, they will have QA open it up and inspect it before shipping it onto the customer. In my case, QA did a horrendous job of repackaging it. They will only replace something if it is damaged and the shipper does not qualify as something they will replace. I have a few issues with this:
1 - If something appears to be damaged - they should never send it off to a customer. Use the product for parts. There is nothing worse for a collector than spending several hundred dollars for a figure only to get something that looks like it had been carelessly rummaged through.
2 - Sideshow should know more than anyone that the shipper holds value to the collectors. While I personally do not need a shipper to be happy with a figure I know that others do and therefore if I'm buying a new figure from Sideshow, the shipper must come with it.
3 - Sideshow's attitude towards their customers really sucks. It took me all week and several methods of contact (2 phone calls, 3 emails and one live chat) and an ultimatum just to get someone to resolve the issue. The whole "we're doing this as a one-time courtesy" was really off-putting. I paid over $600 for this figure, have been a long-time, loyal customer and this is how they treat me.
I want everyone to know that this can happen to them with Sideshow and they don't give two ****s about it.
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