$20 Cancellation Fee Sucks

[csi]

How is it Sideshow's fault you have to cancel something?

When you order something you're essentially asking them to reserve it for you. Then, when you back out of your obligation to purchase it, for whatever reason (save for QC issues which would be entirely justified), you're sticking them with a piece to sell because you couldn't fulfill your obligation.

Too many people have done this over the years, sticking Sideshow with unwanted product clogging the warehouse, which is the whole reason Sideshow charges us NRDs now.

Not sure you can "stick" a company with unwanted product. If they produced a product that was unwanted, isn't that on them?

 

[thenammagazine]

Not sure you can "stick" a company with unwanted product. If they produced a product that was unwanted, isn't that on them?

If you're talking about cancellations due to QC issues, then as I stated earlier, I agree with that. However, if you're canceling due to lack of funds, it's really no different than sitting down in a restaurant, ordering food, then when it arrives getting up and trying to leave because you don't have the money to pay for the meal.

 

[stranger x]

What if you order a meal and are told it will arrive in 30 minutes but 3 hours passes and still no sign of said meal?

I think under those circumstances your well entitled to ask for your money back.

 

[thenammagazine]

What if you order a meal and are told it will arrive in 30 minutes but 3 hours passes and still no sign of said meal?

I think under those circumstances your well entitled to ask for your money back.

And from what I've seen, if something's delayed you can get your NRD back if you call and ask. So what's your point?

 

[stranger x]

And from what I've seen, if something's delayed you can get your NRD back if you call and ask. So what's your point?

That isn't the case as I've asked and have been refused.

 

[csi]

If you're talking about cancellations due to QC issues, then as I stated earlier, I agree with that. However, if you're canceling due to lack of funds, it's really no different than sitting down in a restaurant, ordering food, then when it arrives getting up and trying to leave because you don't have the money to pay for the meal.

its actually quite different. If you order food and leave, the food is ruined. If you order a quality product and cancel it, that quality product will easily be purchased by someone else who was on a wait list for that quality product. If a company gets "stuck" with unwanted product, then perhaps its the company's fault for not producing a better product.

That being said, I don't disagree with the fees involved for canceling an order, the company spent time and money reserving, pulling, and replacing that order and a live person has to be paid to do it. I was simply commenting on your statement that canceling an order leaves a company with "unwanted" product. If no one wants it, why should anyone be stuck with it?

 

[thenammagazine]

My analogy had to do with the whole process of getting it to the table and at that point, the diner bailing. But the bottom line, why should a company have to do all the work, storing and reselling a product because a deadbeat collector bailed?

 

[csi]

My analogy had to do with the whole process of getting it to the table and at that point, the diner bailing. But the bottom line, why should a company have to do all the work, storing and reselling a product because a deadbeat collector bailed?

I got your analogy, and it didn't fit the situation

but I do agree with you that there should be a penalty for "deadbeat" collectors. That doesn't change the fact that if Sideshow makes a great product, they will never be "stuck" with it if someone cancels it.

 

[Viking28]

 

[thenammagazine]

I got your analogy, and it didn't fit the situation

but I do agree with you that there should be a penalty for "deadbeat" collectors. That doesn't change the fact that if Sideshow makes a great product, they will never be "stuck" with it if someone cancels it.

It most certainly does. But what happens afterward is the reason you're arrested in restaurants but not for flaking on Sideshow because their product can be resold.

 

[Viking28]

I thought you would only be arrested if you ate their food then refused to pay?

 

[thenammagazine]

I thought you would only be arrested if you ate their food then refused to pay?

Try it.

 

[csi]

It most certainly does. But what happens afterward is the reason you're arrested in restaurants but not for flaking on Sideshow because their product can be resold.

no its not at all. When you order the food is made especially for you, it can't be returned to stock, or resold to someone else. It absolutely does not fit this situation. Thats probably why Sideshow only charges a "fee" to cancel instead of charging you the whole price of the order. Where your lame restaurant scenario would charge you for the whole meal because they are out the whole meal.

 

[thenammagazine]

no its not at all. When you order the food is made especially for you, it can't be returned to stock, or resold to someone else. It absolutely does not fit this situation. Thats probably why Sideshow only charges a "fee" to cancel instead of charging you the whole price of the order. Where your lame restaurant scenario would charge you for the whole meal because they are out the whole meal.

I'm using the situation which fits as a comparison, you're arguing the consequences.

 

[csi]

I'm using the situation which fits as a comparison, you're arguing the consequences.

no, one is mass produced and not specifically intended for any particular person, the other is produced to order at a specific time for a specific person and only that person. Two very different situations. In one instance your order gets thrown out if you cancel it, in the other it gets moved on to someone else. Again, two very different things.

 

[thenammagazine]

no, one is mass produced and not specifically intended for any particular person, the other is produced to order at a specific time for a specific person and only that person. Two very different situations. In one instance your order gets thrown out if you cancel it, in the other it gets moved on to someone else. Again, two very different things.

 

[csi]

now your getting it

 

[thenammagazine]

now your getting it

That you're arguing for the sake of arguing, yup!

 

[Viking28]

Ok got a question for Chicky, so is there a way to were we can up our deposit? Say instead of the $75 for the R2 and C-3PO I could put down $200 today, would that be something that could be done? Something to were you guys set the minimum for a deposit but if we want to do more we can choose too.

 

[Viking28]

Try it.

Actually have done it before, due to bad service.