If they think they can resend it out to someone else they will have you return it. If you new one is worse they will probably have you return again and just issue a refund.I don't know why they asked me to destroy the bust to have a full replacement when others have to send back their bust?
Why this difference?
Also, is there any garantee that the next one I will have after the destruction will be better with no damages?
And what happen if the new one has the same issues or worse? Can I put a reclaim again and have a new RMA and repeat the process?