Question: How fast is Asmus' customer response time?
I had a weird situation happen. Now, I've never ordered from Asmus directly before, but I've sent plenty of money to Asia for other orders, and never had this happen before.
I got the invoice for Aragorn Slim. I paid it. Then, I get an email from Asmus a few days later saying that the payment had been reversed. I never did anything to make that happen; Paypal didn't notify me of anything, either, but sure enough, when I went in, it had credited my credit card for the original amount with a "payment reversed" message and no explanation. I then sent the money again (using a different credit card now) and it put a hold on the transaction for "up to 72 hours for review." It went through finally, and I emailed Asmus yesterday, but haven't heard back yet (not that I'm rushing them to respond, of course).
Just want to make sure I did it right.